Medical Receptionist
| Posting date: | 19 June 2025 |
|---|---|
| Salary: | £13.41 per hour |
| Additional salary information: | £13.41 an hour |
| Hours: | Full time |
| Closing date: | 17 July 2025 |
| Location: | Bury St. Edmunds, IP30 9QU |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A0250-25-0008 |
Summary
To ensure that an effective and efficient reception service is provided to patients and any other visitors to the practice To deal with all general enquiries and explain surgery procedures Greeting and directing all patients Answering the telephone and call navigating to appropriate clinicians or healthcare professional depending on the presenting condition Booking, amending and cancelling patients appointments, ensuring optimum efficiently of the appointment system Monitoring and processing Anima requests alongside the Triage clinician Accurately maintaining patient database and records Opening up/locking up of practice premises and maintaining security Processing and distributing incoming mail To take messages accurately and pass on information Filing and retrieving paperwork and medical records as necessary Accepting, issuing and handing out letters, forms, specimen bottles, results, ect. Being part of a team and cover leave and sickness when required Resolving low level IT issues and reporting complex IT problems to the relevant organisation To carry out any reasonable duties requested by the Doctors, Practice Manager, Administration Manager or Reception Manager