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Disrepair Case Manager

Job details
Posting date: 19 June 2025
Salary: £38,301 to £42,527 per year
Additional salary information: Competitive
Hours: Full time
Closing date: 18 July 2025
Location: Ashton-under-Lyne, OL6 7AT
Company: Jigsaw Homes
Job type: Permanent
Job reference: jigsawhomes/TP/920/97

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Summary

Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023?

Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days).

We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4 day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees.

As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.

If you are looking for a career with an outstanding company then please read on.

Who we are:

Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands.

We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.

About the department:

Our Disrepair team is a small but dedicated team within the Chief Executive’s Department.The team co-ordinates and manages disrepair claims received for properties across the whole group.

Role Information:

We are currently seeking a Disrepair Case Manager to join our small but dedicated team within the Chief Executive’s Department.

As a Disrepair Case Manager you will co-ordinate and manage all the disrepair matters within a geographical area.You will ensure that all casework and legal documentation is dealt with in a timely manner in order to minimise the financial impact of disrepair on the business.

You will have a sound knowledge of disrepair/housing conditions matters, assessing their risks and merits, preparing effective and appropriate responses to legal firms and acting as a witness for the company in the event of disrepair trials.

To be successful in this role you will need to demonstrate significant knowledge of disrepair claims through extensive and relevant experience along with effectively co-ordinating and managing disrepair cases and a proven track record of doing so.

For more information regarding the role, please refer to the job pack below.

If this sounds like the perfect job for you then don’t hesitate to apply now!

We reserve the right to close this vacancy early should we receive a sufficient number of applications.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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