Band 3 Appointments Officer
| Posting date: | 18 June 2025 |
|---|---|
| Salary: | £12.31 per hour |
| Additional salary information: | paid holidays plus pension |
| Hours: | Full time |
| Closing date: | 25 June 2025 |
| Location: | Belfast, County Antrim, BT9 7JB |
| Remote working: | On-site only |
| Company: | Brook Street |
| Job type: | Temporary |
| Job reference: | BBBH411586_1750244953 |
Summary
Join our team at Musgrave Park Hospital as an Appointments Officer and embark on a rewarding journey where your contributions truly matter!
At Brook Street, we are thrilled to offer you an opportunity to support vital healthcare services in a dynamic environment.
What We Offer:
- Salary of £12.31 per hour.
- Work Monday to Friday from 9:00 AM to 5:00 PM
- Temporary, on going
Key Responsibilities:
- Making new and review outpatient appointments, ensuring adherence to NHS referral and waiting time guidelines and managing outpatient waiting lists.
- Processing referrals for diagnostic and specialist procedures, adding them to hospital IT systems, and handling centralized booking requests, often in a rotational capacity across different services.
- Managing first appointment bookings for designated services, registering referrals on patient administration systems promptly, and forwarding referral letters to relevant services within agreed timeframes.
- Monitoring waiting lists to ensure patients are booked according to access policies, escalating potential breaches, and liaising with clinical staff to arrange urgent appointments as needed.
Qualifications:
- 4 GCSEs (Grades A-C), including English Language, plus 1 year of experience.
- Proficiency in Microsoft Word, Excel, and Outlook is essential.
Ready to Apply?
If you're excited about this unique opportunity to contribute to healthcare within a hospital setting , submit your up-to-date CV via the application link or call Siobhan Hanna at Brook Street for more information. Join us in making a difference!
Brook Street NMR is acting as an Employment Business in relation to this vacancy.