Senior Funding Claims Officer
| Posting date: | 18 June 2025 |
|---|---|
| Salary: | £33,366 per year |
| Hours: | Full time |
| Closing date: | 01 July 2025 |
| Location: | Ipswich, Suffolk, IP1 2BX |
| Company: | Suffolk County Council |
| Job type: | Contract |
| Job reference: | 19515 |
Summary
- Suffolk County Council – Endeavour House, Ipswich IP1 2BX - Hybrid
- £33,366 per annum (pro rata)
- 37 hours per week - Flexible working options available
- Fixed term or secondment to 31 March 2026 (funding)
When you join the Skills and Employment Team as a Senior Funding Claims Officer, we’ll support your development from the start. We will help you to play to your strengths, diversify your skills and build an influential and impactful career. With a variety of career paths and learning opportunities to explore, if you’re motivated and passionate there’s no limit to how far your ambition could take you.
Reimagine the possibilities.
The Norfolk and Suffolk Skills Bootcamps programme is a dynamic initiative funded by the Department for Education as part of the Government’s Lifetime Skills Guarantee. Designed to address regional skills gaps and recruitment challenges, the programme offers flexible, employer-led training across priority sectors such as construction, digital, engineering, early years, and health and social care. This year our funding will enable us to support over 1,400 learners across the region helping learners develop their careers and supporting businesses enhance productivity.
Your role and responsibilities
Working within the Skills Bootcamp team, you will
- manage the Claims Officers who process the financial claims, supporting them with answering complex queries
- be the local expert on the Skills Bootcamp funding rules from the Department for Education
- support robust audit and assurance processes
- ensure that claims processes are undertaken, updating and manage claims information, documentation and related data systems
- support training requirements for the team and training providers
- compile activity reports in response to data requests and enquiries raised by managers and other operational colleagues.
You will need
A sharp eye for detail and a solid background in financial administration or funding claims, ideally within education, skills, or public sector funding. You will bring confidence in interpreting complex funding rules, managing data systems, and leading a small team with clarity and purpose. Your ability to communicate effectively with training providers and colleagues will be key, as will your advanced Excel skills and comfort with large datasets. If you're passionate about safeguarding public funds, supporting learners, and making a real impact on skills development in Norfolk and Suffolk, we would love to hear from you.
You can view a full list of requirements in the Job and Person Profile (docx). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
This role sits within the Skills and Employment team, a group dedicated to driving economic growth across Norfolk and Suffolk by developing a strong pipeline of talent for our local economy. Our purpose is to empower individuals through skills development, helping them unlock opportunities and contribute meaningfully to their communities. What motivates us is seeing the real-world impact of our work, whether that’s someone securing their first job or retraining for a new career.
We are entering the fourth year of delivering Skills Bootcamps in our region. The success of the programme has seen our learner numbers and the business we work with grow exponentially and we are excited to see how the next phase develops.
We are proud to be a team that doesn’t just talk about change, we make it happen. Our work is rooted in collaboration, innovation, and a shared commitment to making Suffolk a place where everyone can thrive.
We foster a culture of mutual respect and continuous learning. Whether it’s through regular team check-ins, shared successes, or informal knowledge-sharing sessions, we support and develop one another.
You will be supported from day one, with opportunities to develop your skills, take on new challenges, and shape the future of skills and employment in our region. We practice hybrid working with office days twice a week.
We believe in the power of people. If you’re passionate about helping others succeed, thrive in a collaborative environment, and want to be part of something meaningful, we’d love to hear from you.
Empowering Everyone
We are big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report (suffolk.gov.uk).
For more information
Please contact Michael Gray for a casual conversation. You can reach them by calling 07384 2564053 or emailing: michael.gray@suffolk.gov.uk.
If you want to apply for a secondment, read the secondment policy first. Make sure you get permission from your current manager before submitting your application.
How to apply
Step 1 - Read the Job and Person Profile (docx).
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.
1. Give an example of when you had to interpret complex funding or policy guidance. How did you ensure it was implemented correctly?
2. Tell us about a time you identified a problem in a process or system. What steps did you take to resolve it?
3. Tell us about a time you managed a team through a period of change or high workload. How did you support your team and ensure objectives were met?
4. Give an example of how you’ve built effective working relationships with external partners or stakeholders
Step 4 - Upload a CV (without name and personal details).
Please note: Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.
If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing: recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.
Closing date: 11.30pm, 1 July 2025.
Interview date: 23 July 2025.
Promoted as FJ (Featured Job) on Suffolk Jobs Direct.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day
Plus lots more!
If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).
- £33,366 per annum (pro rata)
- 37 hours per week - Flexible working options available
- Fixed term or secondment to 31 March 2026 (funding)
When you join the Skills and Employment Team as a Senior Funding Claims Officer, we’ll support your development from the start. We will help you to play to your strengths, diversify your skills and build an influential and impactful career. With a variety of career paths and learning opportunities to explore, if you’re motivated and passionate there’s no limit to how far your ambition could take you.
Reimagine the possibilities.
The Norfolk and Suffolk Skills Bootcamps programme is a dynamic initiative funded by the Department for Education as part of the Government’s Lifetime Skills Guarantee. Designed to address regional skills gaps and recruitment challenges, the programme offers flexible, employer-led training across priority sectors such as construction, digital, engineering, early years, and health and social care. This year our funding will enable us to support over 1,400 learners across the region helping learners develop their careers and supporting businesses enhance productivity.
Your role and responsibilities
Working within the Skills Bootcamp team, you will
- manage the Claims Officers who process the financial claims, supporting them with answering complex queries
- be the local expert on the Skills Bootcamp funding rules from the Department for Education
- support robust audit and assurance processes
- ensure that claims processes are undertaken, updating and manage claims information, documentation and related data systems
- support training requirements for the team and training providers
- compile activity reports in response to data requests and enquiries raised by managers and other operational colleagues.
You will need
A sharp eye for detail and a solid background in financial administration or funding claims, ideally within education, skills, or public sector funding. You will bring confidence in interpreting complex funding rules, managing data systems, and leading a small team with clarity and purpose. Your ability to communicate effectively with training providers and colleagues will be key, as will your advanced Excel skills and comfort with large datasets. If you're passionate about safeguarding public funds, supporting learners, and making a real impact on skills development in Norfolk and Suffolk, we would love to hear from you.
You can view a full list of requirements in the Job and Person Profile (docx). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
This role sits within the Skills and Employment team, a group dedicated to driving economic growth across Norfolk and Suffolk by developing a strong pipeline of talent for our local economy. Our purpose is to empower individuals through skills development, helping them unlock opportunities and contribute meaningfully to their communities. What motivates us is seeing the real-world impact of our work, whether that’s someone securing their first job or retraining for a new career.
We are entering the fourth year of delivering Skills Bootcamps in our region. The success of the programme has seen our learner numbers and the business we work with grow exponentially and we are excited to see how the next phase develops.
We are proud to be a team that doesn’t just talk about change, we make it happen. Our work is rooted in collaboration, innovation, and a shared commitment to making Suffolk a place where everyone can thrive.
We foster a culture of mutual respect and continuous learning. Whether it’s through regular team check-ins, shared successes, or informal knowledge-sharing sessions, we support and develop one another.
You will be supported from day one, with opportunities to develop your skills, take on new challenges, and shape the future of skills and employment in our region. We practice hybrid working with office days twice a week.
We believe in the power of people. If you’re passionate about helping others succeed, thrive in a collaborative environment, and want to be part of something meaningful, we’d love to hear from you.
Empowering Everyone
We are big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report (suffolk.gov.uk).
For more information
Please contact Michael Gray for a casual conversation. You can reach them by calling 07384 2564053 or emailing: michael.gray@suffolk.gov.uk.
If you want to apply for a secondment, read the secondment policy first. Make sure you get permission from your current manager before submitting your application.
How to apply
Step 1 - Read the Job and Person Profile (docx).
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.
1. Give an example of when you had to interpret complex funding or policy guidance. How did you ensure it was implemented correctly?
2. Tell us about a time you identified a problem in a process or system. What steps did you take to resolve it?
3. Tell us about a time you managed a team through a period of change or high workload. How did you support your team and ensure objectives were met?
4. Give an example of how you’ve built effective working relationships with external partners or stakeholders
Step 4 - Upload a CV (without name and personal details).
Please note: Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.
If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing: recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.
Closing date: 11.30pm, 1 July 2025.
Interview date: 23 July 2025.
Promoted as FJ (Featured Job) on Suffolk Jobs Direct.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day
Plus lots more!
If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.