Neighbourhood Officer Derbyshire Dales - Matlock, Derbyshire
| Dyddiad hysbysebu: | 17 Mehefin 2025 |
|---|---|
| Cyflog: | £32,000 i £36,000 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | Competitive |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 16 Gorffennaf 2025 |
| Lleoliad: | Matlock, Derbyshire, DE4 3EP |
| Cwmni: | Platform Housing Group |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 1113305 |
Crynodeb
Now is a great time to join Platform. We are a dynamic, forward-thinking social housing business who offer employees an inclusive and supportive environment with excellent benefits and family friendly policies.
Our Neighbourhood Officers are at the heart of what we do as an organisation. We have a great opportunity for a Neighbourhood Officer to join our Localities team providing a comprehensive housing management service, working with communities and neighbourhoods around Derbyshire.
You’ll be covering an area around the Derbyshire Dales that will include locations such as Matlock, Ashbourne and Bakewell.
You’ll be someone who takes a hands-on approach, helping customers to manage their tenancies and improve our neighbourhoods for everyone. Most of the time you’ll be out and about in your patch, working closely with customers to promote sustainable tenancies and developing strong relationships with local communities.
This is a fixed term role up to February 2026
What you could be doing as one of our Neighbourhood Officers:
The Neighbourhood Officer will be responsible for visiting customers providing advice, reviewing tenancies and identifying any problems. You’ll be regularly inspecting our estates, raising, reporting and monitoring to a successful conclusion any safeguarding concerns.
You’ll also be responsible for playing a key role in developing strong relationships within local communities, working collaboratively with other agencies and Platform colleagues.
Other key responsibilities include managing and investigating tenancy issues such as anti-social behaviour, condition of property, fly tipping or safeguarding concerns. You will also undertake new tenancy sign-ups and accompanied viewings for new customers.
Some things we need from you:
Experience of working in the social housing sector, particularly with a background of dealing with tenancy management, ASB and safeguarding.
This will be a role well suited to someone with experience of working closely with customers to tackle complex issues.
You will be proactive in your approach, organised and have the ability prioritise your time to meet timeframes.
You will have excellent communication skills and a customer focused approach, understanding the importance of delivering a high standard of service.
This role involves regular travel. A driving licence and use of your own vehicle or alternative means of getting to the required locations is essential.
The candidate will need to be located in a suitable area to travel easily around the required location.
This role will require a basic DBS check.
Our Neighbourhood Officers are at the heart of what we do as an organisation. We have a great opportunity for a Neighbourhood Officer to join our Localities team providing a comprehensive housing management service, working with communities and neighbourhoods around Derbyshire.
You’ll be covering an area around the Derbyshire Dales that will include locations such as Matlock, Ashbourne and Bakewell.
You’ll be someone who takes a hands-on approach, helping customers to manage their tenancies and improve our neighbourhoods for everyone. Most of the time you’ll be out and about in your patch, working closely with customers to promote sustainable tenancies and developing strong relationships with local communities.
This is a fixed term role up to February 2026
What you could be doing as one of our Neighbourhood Officers:
The Neighbourhood Officer will be responsible for visiting customers providing advice, reviewing tenancies and identifying any problems. You’ll be regularly inspecting our estates, raising, reporting and monitoring to a successful conclusion any safeguarding concerns.
You’ll also be responsible for playing a key role in developing strong relationships within local communities, working collaboratively with other agencies and Platform colleagues.
Other key responsibilities include managing and investigating tenancy issues such as anti-social behaviour, condition of property, fly tipping or safeguarding concerns. You will also undertake new tenancy sign-ups and accompanied viewings for new customers.
Some things we need from you:
Experience of working in the social housing sector, particularly with a background of dealing with tenancy management, ASB and safeguarding.
This will be a role well suited to someone with experience of working closely with customers to tackle complex issues.
You will be proactive in your approach, organised and have the ability prioritise your time to meet timeframes.
You will have excellent communication skills and a customer focused approach, understanding the importance of delivering a high standard of service.
This role involves regular travel. A driving licence and use of your own vehicle or alternative means of getting to the required locations is essential.
The candidate will need to be located in a suitable area to travel easily around the required location.
This role will require a basic DBS check.
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Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
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