Team Leader - Housing, Pullar House, Perth - PKC12782
| Dyddiad hysbysebu: | 16 Mehefin 2025 |
|---|---|
| Cyflog: | £52,331.00 i £56,348.00 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 29 Mehefin 2025 |
| Lleoliad: | Perth, PH1 5GD |
| Cwmni: | Perth and Kinross Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | PKC12782 |
Crynodeb
Main Purpose of the Role
Working within Perth & Kinross Council is more than a job, it's about being part of an organisation that puts people at the heart of all we do and provides opportunities to make a real difference by enhancing every life we touch.
We currently have the following opportunity:
Team Leader, Housing - PKC12782
£52,331 - £56,348
Pullar House, Perth
An exciting, permanent opportunity has arisen within the Housing Division of the Communities Service. We are looking for an energetic, driven, and influential leader for the role of Team Leader – Housing.
Reporting to the Service Manager, you will be responsible for the operational service delivery for tenants in the City locality as well as some specialist responsibilities delivered across all Localities. These services/responsibilities include;
Locality responsibilities:
• Management of the City Locality Housing Team- Locality Co-ordinator (direct report) and responsibility for Housing Officers, Housing Assistants and Senior Clerical Assistants within this team
• Oversight of all operational functions
• Corporate complaints handling and dealing with Members of (the Scottish) Parliament and Elected Members enquiries
• Monitoring and ensuring continuous improvements in relation to performance for City areas.
Specialist responsibilities (management of staff and operational functions):
• Older Persons’ Housing Service (Sheltered and Retirement Housing)
• Greyfriars Homeless Hostel
• Housing Support Service
• Registered Manager for the Older Persons’ Housing and Support Services.
We are looking for a self-motivated individual who is good team player understanding the need to work collaboratively with colleagues and external partners and who recognises and values other people’s strengths. You must, however, be able to work on your own initiative with minimal supervision and can resolve problems independently, offer solutions and work to a “Think YES” approach. Whilst much of the role covers the operational management of services, you will be expected to contribute to the development of the vision and strategic objectives of these services.
You will be accountable for closely monitoring a range of funding streams, ensuring that these are well-managed. You will also be required to produce quality progress reports for a range of internal and external stakeholders. You will need to monitor and report on performance through our established Performance Management Frameworks and carry out regular quality assurance audits, implementing improvements where required.
You will report to the Service Manager and will be responsible for the direct line management of staff and broader oversight of a diverse set of multiple Teams and operational services primarily for Council tenants.
The standard hours of work for this role are Monday to Friday from 8.45 to 5pm but due to the level and the nature of the post, there will be an expectation that you will work flexibly, and this could include evenings and weekends for example to attend public meetings and events.
You will be required to participate in the Out of Hours Standby rota which involves being on call for one whole week, approximately every 10 weeks. You will receive a weekly standby payment for being on call (currently £127.81 per week).
Skills & Experience Required
We are looking for an experienced manager who is committed to making a difference in a community-based, locality setting and providing a high-quality service to tenants and residents. A comprehensive knowledge of current housing policy and legislation is essential, along with a good awareness and understanding of the current challenges facing the housing sector.
Candidates should ideally hold a Degree and Post-Graduate Diploma in Housing or other relevant housing/property/technical qualification. It is essential that you hold the relevant qualifications to enable you to meet the Scottish Social Services Council’s requirements for becoming the registered manager. This requires a Practice and a Management qualification i.e. SVQ Social Services and Healthcare SCQF Level 9 and SVQ Care Services Leadership and Management SCQF Level 10.
In the absence of a relevant qualification, the successful candidate must undertake this within an agreed period.
You will have a non-judgemental attitude, be empathetic and sensitive to the needs of tenants and other customers. You will be someone who strives to achieve results but who remains calm in a crisis, providing direction, support and guidance to staff to resolve complex, emergency or crisis situations.
You must also share the values of ambition, compassion and integrity, and build relationships across the organisation and with partners and communities and inspire and support others to achieve the vision of the Council.
We are looking for a highly organised and motivated individual who is enthusiastic, innovative and creative.
You should be able to communicate effectively with colleagues, tenants, customers and other partners to develop and maintain relationships and partnerships. A solution-focussed, ‘Think Yes’ approach is essential for this role, where problem-solving and innovation is the norm rather than following established processes. You should ensure that customers are put at the heart of the services we offer, listen to their feedback and use this to improve our approach and our services.
You should have good report writing skills with an ability to set-out the key issues, options and potential solutions in a clear and concise manner.
You should be someone who uses a coaching style to help others to find their own solutions. You should have the ability to have difficult conversations and resolve issues at an early stage rather than allowing them to develop.
As this role will have its challenges, it is crucial that you are resilient individual who can deal with the day-to-day challenges of the role and that you have the strength of character to overcome adversity and achieve desired outcomes.
You must have a clean, valid UK driving licence as this post requires you to travel to a variety of locations across Perth and Kinross.
Working at Perth & Kinross Council
Our values and behaviours influence our work and support us in the delivery of our key priorities. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours. Find out more about Perth & Kinross Council and you could soon be joining our team!
Here's what we can offer you:
- A generous annual leave package
- 6 days public holiday and an additional discretionary day
- Eligibility to join our pension scheme
- Family friendly and positive work/life balance policies such as Flexible Working, Maternity, Paternity & Adoption leave, time off for volunteering and our Wellbeing Framework
- Flexi time
- Access to a range of benefits
We recognise there can be benefits to flexible working and where individual jobs allow, we seek to support this. You are encouraged to discuss potential options with the recruiting manager, if this is of interest to you. A healthy work life balance is important to us and we provide supportive management and, where possible, flexible working arrangements to help you achieve that balance. You will have access to training and support for continued professional development.
This role requires you to be registered with the Scottish Social Services Council (SSSC), if you are not yet registered, you can still apply, as long as you are willing to apply for registration within 3 months of starting with us and be registered within 6 months.
Next Steps
We would love to hear from you and would encourage you to get in touch with Andrea McCallum, Service Manager on 01738 476079 or email – amccallum@pkc.gov.uk to find out more.
Click “APPLY NOW”
External candidates are required to provide contact details for 2 referees, including email addresses. One of these must be your current or most recent employer.
We welcome applications from everyone and as a Disability Confident employer, we guarantee to interview applicants who declare a disability and meet the essential requirements of the post. Please contact the hiring manager above or the Recruitment Team on (01738) 475555 or recruitment@pkc.gov.uk to discuss any reasonable adjustments. Appointments are based on evidence supplied during the selection process.
Diversity is important to us and although some of our jobs may be perceived to be traditionally gender specific, we welcome applications from everyone and would encourage you to apply if you meet the job requirements. That includes welcoming applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.
Working with children and/or protected adults is regarded as a regulated role and under the Disclosure (Scotland) Act 2020 you will be required to join the PVG Scheme or undergo a PVG Scheme update check.
If you have lived overseas for a period of 12 months or more (continuous or total) within the last 10 years, an Overseas Criminal Record Check will be required. You will be required to provide this check.
A confirmed offer of employment and commencement in the post will be subject to the outcome of the above mentioned mandatory pre-employment checks (including references) and will also include eligibility to work in the UK, qualifications and fitness to undertake the post.
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