Border Force Higher Officer - Operations
| Dyddiad hysbysebu: | 16 Mehefin 2025 |
|---|---|
| Cyflog: | £37,300 i £39,911 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | This role currently attracts an Annualised Hours Allowance (AHA) of approximately 27.44% which equates to an additional £10,235 per annum based on salary minimum. |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 30 Mehefin 2025 |
| Lleoliad: | Inverness |
| Cwmni: | Government Recruitment Service |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 409237/1 |
Crynodeb
Border Force is a dynamic and vital part of the Home Office, dedicated to managing UK border controls. We implement immigration and customs regulations and collaborate with the wider Home Office on critical issues such as counter-terrorism, organised crime, modern slavery, and trafficking. Learn more on the Border Force careers page.
Why Border Force?
Border Security is a sophisticated system designed to ensure a world-class border experience. Our mission is to facilitate the smooth flow of passengers and goods through primary control entry points, while maintaining the highest standards of security and efficiency. We are committed to upholding our legal duties related to customs, freight, immigration, and safeguarding.
Our Reach
Border Force operates across six regions within the UK: Central, Europe, Heathrow, North, South, and South East. These regions are responsible for securing the border 24/7, 365 days a year, at over 140 seaports, airports, 200+ general aviation ports, postal depots, and international rail networks.
Why You Should Join Us
- Impactful Work: Play a crucial role in protecting the UK and its citizens.
- Career Growth: Opportunities for professional development and advancement.
- Inclusive Environment: We value diversity and strive to create an inclusive workplace where everyone can thrive.
Join us and be part of a team that makes a real difference. Your skills, dedication, and passion can help shape the future of border security.
The role of our Higher Officers (HOs) is fast-paced, exciting, varied, and highly rewarding. As a Higher Officer, you will play a crucial role in maintaining the security of the UK border while ensuring the efficient clearance of passengers and goods from all over the world.
You will be responsible for managing a team of Officers, Apprentices, and Assistant Officers, ensuring that shifts run smoothly and operational priorities are met. As the first point of escalation, you will engage with a diverse range of people, including direct contact with members of the public, other law enforcement bodies, and key external partners.
The Higher Officer grade is mobile, offering the possibility of moving between regional commands and working across various sites within the region based on changing priorities. These posts involve shift work, including night shifts, covering the full 24-hour period.
Border Force North Region
Border Force North Region covers a large geographical area; it spans four countries, encompasses 78 ports and has responsibility for the land boundary between the Republic of Ireland and Northern Ireland, and the UK’s busiest Common Travel Area route between Dublin and Holyhead. In the region there are 17 major airports, including the third largest in the UK in Manchester, eight large maritime ports, and the most dispersed general maritime and general aviation sites in the UK.
Key Responsibilities
- Dynamic Leadership: Manage the busy day-to-day operation of border controls, prioritising and allocating resources swiftly to maintain border security. Collaborate with Higher Officer counterparts and the Duty Senior Officer as needed.
- Operational Excellence: Ensure operational mandates, border security, and arrivals hall management requirements are met at all times, without exception.
- Critical Decision-Making: Manage the selection and examination of passengers and freight arrivals, authorising the seizure of prohibited and restricted items.
- Expert Guidance: Take referrals from your teams on passenger casework and advise on the admissibility of arriving passengers.
- Live Case Management: Handle live operational cases, including arrests and authority for searches of persons.
- Team Collaboration: Work independently or as part of a small team to run a busy operational shift at one of the terminals, ensuring professional and efficient delivery of services to the public.
- Stakeholder Engagement: Liaise with various stakeholders, including the police, other enforcement agencies, and carriers to safeguard individuals and goods, and respond to any border security issues.
- Detainee Management: Ensure the effective management of detainees and casework, adhering to notification requirements for minors and adults at risk at all times.
- Leadership and Development: Lead a law enforcement team, undertaking line management responsibilities to ensure wellbeing, learning and development, performance, and discipline matters are addressed appropriately.
- Professional Integrity: Demonstrate the professional behaviours and personal integrity associated with a customer-focused law enforcement organisation. This includes acting ethically as a civil servant, making difficult decisions when needed, always doing the right thing, and being impartial and honest.
Note: This is not an exclusive or exhaustive list, and the post holder will be required to perform any additional duties reasonably expected of them.
Working Pattern
We understand the importance of work-life balance and encourage applications from candidates who wish to work part-time or on a job-share basis. While such opportunities cannot be guaranteed in frontline roles due to the 24/7 operational nature of our business, we are committed to exploring flexible working arrangements wherever possible.
If you are interested in part-time or job-share opportunities, please notify the vacancy holder as soon as possible. We will work with you to explore whether these arrangements can be accommodated at your selected location. Job share candidates may wish to refer to Civil Service Employee Policy: guide to job sharing.
The current shift pattern for the role is either 0730-1630 or 1400-2300, including weekends.
Training
We are committed to ensuring you have all the training and support you need to excel in your role. Here’s what you can expect:
- Thorough Training: You will receive full training, starting with classroom sessions to build your foundational knowledge.
- On-the-Job Mentorship: Your training continues on the job with a dedicated mentor who will support you until you feel fully confident in your role.
- Team Support: Even after your training, you are never alone. You will work as part of a supportive team where there is always someone available for advice and assistance.
For more detailed information on what the training involves, please visit our website.
Public and Personal Safety Training (PPST)
Due to the operational environment and the nature of our work, you will be required to undertake PPST Level 3 (which includes de-escalation & arrest techniques). This will teach you skills in personal safety and restraint to keep you, your colleagues and the public safe. The training involves physical activity and physical contact with the other delegates.
You will be required to complete a health declaration in advance and, if necessary, attend a medical examination. A formal job offer cannot be made if you do not have the level of physical fitness needed to undertake and pass the training. You must be fit, willing and able to undertake annual recertification.
You must be at least 18 years of age at the time of submitting your application. You will be required to work between 22.00 and 06.00, so this is a legal requirement. For more information visit: https://www.gov.uk/night-working-hours
Can I do an Apprenticeship with Border Force?
In Border Force we are committed to your professional development throughout your career with us. An apprenticeship offers you a fantastic opportunity to learn, earn and develop your skills. They provide a unique opportunity to combine formal learning and development with on-the-job experience.
Should you wish to complete an apprenticeship, there will be opportunities available.
As part of our commitment to your professional growth, all successful candidates will complete the HOSO Leadership Course. This essential programme covers core management skills, including HR fundamentals, leading difficult conversations, and building a strong team culture— empowering you to lead with confidence and drive operational excellence.
Meet the team
Border Force Higher Officer - Recruitment Webinar
Event Listing:
Are you interested in joining Border Force and want to learn more about our current vacancies? Then this session is for you!
Join us for the opportunity to hear from officers about their experience of working for Border Force. We will provide an overview of the current vacancies available and take you through the assessment process.
The session will include a Q&A to help you consider whether a potential career with Border Force is for you.
Book your place now – we look forward to welcoming you.
Monday 23 June 12:00 – 13:00
https://www.eventbrite.co.uk/e/border-force-higher-officer-recruitment-webinar-tickets-1383994186869?aff=oddtdtcreator
Tuesday 24 June 19:00 – 20:00
https://www.eventbrite.co.uk/e/border-force-higher-officer-recruitment-webinar-tickets-1384008660159?aff=oddtdtcreator
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