Care Navigator

Dyddiad hysbysebu:	13 Mehefin 2025
Cyflog:	£12.21 yr awr
Gwybodaeth ychwanegol am y cyflog:	£12.21 an hour
Oriau:	Llawn Amser
Dyddiad cau:	27 Mehefin 2025
Lleoliad:	Nottingham, NG12 3UQ
Cwmni:	NHS Jobs
Math o swydd:	Parhaol
Cyfeirnod swydd:	A0045-25-0054

Crynodeb

Care Navigator - Job Description Job Title: Care Navigator with Reception Duties Responsible to: Care Navigation Hub Team Leader & Senior Responsible for: N/A Job Purpose: To ensure that the Care Navigation Hub & Reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team Duties and Responsibilities Care Navigation Hub Duties 1. Making appointments and assisting with Triage forms 2. Taking requests for prescriptions from housebound patients 3. Maintaining Admin inboxes with patient requests and queries 4. Giving out results 5. Home visit requests 6. Deal with general enquiries 7. Contacting other providers Reception Duties 8. Greet and direct patients and visitors 9. Multisite practice so reception cover need at all 3 sites 10. Making appointments 11. Handing out prescriptions 12. Ensure outstanding queries are explained and handed over to next shift, as necessary 13. Respond to needs of doctors and nurses during surgery 14. Deal with general enquiries Filing 15. Filing and retrieving paperwork as requested (e.g. Lloyd George envelopes) Prescriptions 16. Dealing with requests for repeat prescriptions 17. Dealing with queries relating to prescriptions General 18. Input and extract information from Practice computer system 19. Observe health and safety guidelines at all times 20. General housekeeping (e.g. keeping reception and waiting areas tidy) 21. Any other reasonable duties as necessary 22. Observe Confidentiality policy and guidelines at all times 23. Opening up / locking up of practice premises and maintaining security in accordance with practice protocols 24. Have an overview of admin tasks (eg. cytology admin, recalls)