Dewislen

Control Room Assistant

Manylion swydd
Dyddiad hysbysebu: 13 Mehefin 2025
Oriau: Llawn Amser
Dyddiad cau: 11 Gorffennaf 2025
Lleoliad: CR0 1TY
Cwmni: Mitie
Math o swydd: Parhaol
Cyfeirnod swydd: 77334

Gwneud cais am y swydd hon

Crynodeb

We're looking for a reliable CCTV Controller Assistant to work at a busy shopping centre in Croydon. The role pays £13.85 per hour with a 4 on / 4 off shift pattern, covering both day and night shifts.

.

Main Duties

-Monitoring and operating the site CCTV systems including associated reports.

-Respond to emergency situations & liaise with emergency services.

-Reporting and associated paperwork & documentation including detailed handovers.

-Knowledge and associated reporting on the contractual agreement, Service Level Agreements (SLA's) & ‘Key Performance Indicators' (KPI's).

-Operating the client and company procedures and processes.

-Managing the fire alarm tests, monitoring & evacuation procedure.

-Attend, represent & actively take part in all required meetings.

-Defect reporting and associated actions and follow ups.

-Maintain the standards of the Security for access / egress and visitor regulation.

-To respond to requests & resolve issues within the agreed SLA time frames.

What we are looking for

-Team player with an enthusiastic attitude.

-Able to work on own initiative.

-Retail Security experience.

-Flexible Approach to work to suit the business needs.

-Excellent communication skills are required both written and verbal.

-It is important the Security Officer is calm under pressure.

-It is essential that the Operator has CCTV experience.

-Comprehensive working knowledge of Microsoft Office, Outlook, Excel and Word.

-Be able to work as part of a team as well as an individual.

-It is essential that you have strong system's experience i.e. CCTV, Access Control.

-CCTV License essential

Job Overview
-X



Main Duties

-X

What we are looking for
-X

Gwneud cais am y swydd hon