Customer Coproduction Lead
| Dyddiad hysbysebu: | 12 Mehefin 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 12 Gorffennaf 2025 |
| Lleoliad: | Camden, Camden |
| Cwmni: | Riverside |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 4556 |
Crynodeb
Job Title: Customer Coproduction Lead
Contract Type: 2 years fixed-term contract
Salary: £44,959.75 per annum
Working Hours: 37.5 hours per week
Working Pattern: Monday to Friday 9-5
Location: Camden / London
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
The difference you will make as Customer Coproduction Lead
In this role you will be supporting the implementation of Coproduction Practices within the wide variety and complex services within Care & Support. you will hold regular meetings with operational managers (ROMS and Area managers) to identify gaps in provision and develop action plans for operational co-production activities. Ideally in the role you will maintain up-to-date SharePoint resources, responding to new regulations and changes in best practices.
About you
We are looking for someone with:
- Experience in developing and implementing customer involvement and Coproduction opportunities in a Care and Support context.
- Proven track record in organising and project managing the implementation of new processes in care and support contexts.
- Experience working collaboratively with customers to ensure their views are heard.
- Understanding or experience working within support services.
- Ability to influence a range of stakeholders through excellent verbal and written communication skills.
- Experience in influencing and involving groups of people in change processes.
- Experience providing training.
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview.
Applications may close before the deadline, so please apply early to avoid disappointment.