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Medical Secretary
| Posting date: | 12 June 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 30 June 2025 |
| Location: | Farnborough, GU14 0NP |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A3926-25-0005 |
Summary
The following are the core responsibilities of the Medical Secretary. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: Medical Correspondence Typing and processing clinical correspondence including letters, reports, and referrals from audio dictation or notes. Ensuring all correspondence is correctly uploaded to the patients record using clinical systems such as EMIS or Docman. Referrals & Documentation Prepare and process referrals via the NHS e-Referral Service, ensuring accuracy and adherence to referral protocols. Maintain an accurate referrals database Track and follow up on referrals as required Maintain and update medical and administrative templates as needed. Patient Communication Respond to patient queries in person, by phone, or in writing in a professional and confidential manner. Coordinate the distribution of letters and notifications to patients regarding appointments, referrals, or test results where appropriate. Administrative Support Provide secretarial advice and support to GPs, nurses, and other staff Action all emails and paper requests relating to referrals or patient information Scanning of patient related documentation and attaching scanned documents to patients healthcare records as needed and in the absence of GPA Complete and process reports, confirming payment and scan into records before returning. Log all insurance, front-desk and non-NHS work on income sheet. Record in patient records and invoice accordingly. Ensure EMIS tasks and requests relating to GP actions have been taken Ensure clinical notes and results are processed and actioned according to internal workflows. Data Quality & Governance Ensure all patient records are managed in line with GDPR and confidentiality policies. Maintain accurate and up to date records and contribute to data quality improvement initiatives. Support clinical audits, QOF, IIF, and other reporting activities where required.