Non-Emergency Patient Transport Services Operations Manager
| Dyddiad hysbysebu: | 12 Mehefin 2025 |
|---|---|
| Cyflog: | £37,338.00 i £44,962.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £37338.00 - £44962.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 23 Mehefin 2025 |
| Lleoliad: | Ellesmere Port, CH65 3AW |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9217-039a-25-26 |
Crynodeb
The Operations Manager PTS will ensure the efficient delivery of all non-emergency services within their designated area. They will support the Senior Operations Manager in the management of services, delivering all required contractual and local targets and ensure the effective, efficient use of resources. Key Result Areas: Operational Performance Ensure that all key performance and contract quality indicators are achieved. Generate reports, presentations, statistical information and other pro-active measures as and when required. Assist with complaints and investigations, reporting on the findings within the trusts procedures. Support the Senior Manager in communicating directly with patients and carers to resolve any issues, as appropriate. Attend and contribute to relevant meetings as and when required. Contribute to the management of budgets and be responsible for maintaining financial performance within agreed parameters. Work with the Contract Support and Business Advisor to regularly analyse resource and demand Workforce Ensure that all planned staff rotas are manned in accordance with resource and demand analysis. Ensure all staff have attained and are refreshed in any necessary qualifications/training including workbooks and mandatory training. Provide regular reports showing year to date progress. Ensure all sickness absence is recorded, managed and monitored. Provide support to staff that are sick and maintain regular contact. Ensure sickness levels remain within the parameters set by the trust. Provide regular reports showing year to date progress. Support and participate in recruitment and selection processes, grievance and disciplinary procedures, ensuring adherence to trust policies and procedures Develop effective communications and relationships with staff and their representatives. Conduct annual Personal Development Reviews with all staff. Ensure that identified personal development requests are acted upon where appropriate. Provide regular reports showing year to date progress. Conduct regular meetings with supervisors to review all operational duties of the contract in order for best working practices to be achieved and maintained. Assist and support the supervisors in their development For a full comprehensive job description please see the job description & person specification link