Workplace Facilities Assistant
| Dyddiad hysbysebu: | 12 Mehefin 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 12 Gorffennaf 2025 |
| Lleoliad: | London, UK |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Omni RMS |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 144685 |
Crynodeb
Workplace Facilities Assistant
Location: London, EC3M 4BY
Hours of work: 37.5
Contract Type: Permanent
The Workplace Facilities Assistant plays a key role in maintaining the seamless operation and administration of the workplace environment on the client account.
Central to this position is the enhancement of back-office efficiency while ensuring a welcoming and supportive experience for both employees and guests.
The role works collaboratively with multiple teams to uphold the shared values of ISS and our client, delivering consistently high standards of service.
Job Description
This position involves delivering a comprehensive Workplace Facilities Management service, with a strong emphasis on customer service and technical support across the client's UK offices.
It also requires a solid understanding and practical application of Facilities Management procedures and processes to ensure consistency, compliance, and overall service excellence.
Key Responsibilities
Support the Workplace Facilities Manager in daily operations and team coordination
Maintain workplace records, reports, and compliance documentation
Oversee cleaning, catering, and maintenance services to ensure smooth delivery
Manage data systems, monitor metrics, and generate performance reports
Track budgets, process invoices, and assist with expense reconciliation
Act as main contact for staff and contractors, coordinating service providers
Ensure compliance with H&S and ESG policies, supporting audits and sustainability initiatives
Professional and Personal Competencies/Qualifications
Experience in admin or coordination roles, ideally within facilities or workplace services
Strong Microsoft Office skills and familiarity with workplace management systems
Excellent organisation and multitasking abilities, able to manage competing demands
Confident communicator, both written and verbal
Understanding of health and safety reporting is beneficial
Accurate, detail-focused, and committed to compliance
Team player with a proactive approach to problem-solving and service delivery
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Location: London, EC3M 4BY
Hours of work: 37.5
Contract Type: Permanent
The Workplace Facilities Assistant plays a key role in maintaining the seamless operation and administration of the workplace environment on the client account.
Central to this position is the enhancement of back-office efficiency while ensuring a welcoming and supportive experience for both employees and guests.
The role works collaboratively with multiple teams to uphold the shared values of ISS and our client, delivering consistently high standards of service.
Job Description
This position involves delivering a comprehensive Workplace Facilities Management service, with a strong emphasis on customer service and technical support across the client's UK offices.
It also requires a solid understanding and practical application of Facilities Management procedures and processes to ensure consistency, compliance, and overall service excellence.
Key Responsibilities
Support the Workplace Facilities Manager in daily operations and team coordination
Maintain workplace records, reports, and compliance documentation
Oversee cleaning, catering, and maintenance services to ensure smooth delivery
Manage data systems, monitor metrics, and generate performance reports
Track budgets, process invoices, and assist with expense reconciliation
Act as main contact for staff and contractors, coordinating service providers
Ensure compliance with H&S and ESG policies, supporting audits and sustainability initiatives
Professional and Personal Competencies/Qualifications
Experience in admin or coordination roles, ideally within facilities or workplace services
Strong Microsoft Office skills and familiarity with workplace management systems
Excellent organisation and multitasking abilities, able to manage competing demands
Confident communicator, both written and verbal
Understanding of health and safety reporting is beneficial
Accurate, detail-focused, and committed to compliance
Team player with a proactive approach to problem-solving and service delivery
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com