Electoral Services Administrator
| Posting date: | 12 June 2025 |
|---|---|
| Salary: | £16.90 per hour |
| Additional salary information: | per hour PAYE |
| Hours: | Full time |
| Closing date: | 11 July 2025 |
| Location: | Kensington, London, W8 7NX |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | K&C 5270404 |
Summary
What's involved with this role:
Job Title: Electoral Services Administrator
Ref: K&C 5270404
Pay rate: £16.90 per hour PAYE
You will be required to work some weekends and evenings during this period.
The role:
Join the team to support the Electoral Services Manager in delivering an efficient electoral service which complies with electoral legislation and meets the performance standards set by the Electoral Commission for electoral registration and elections.
You will assist in the compilation, maintenance and publication of the Register of Electors under Individual Electoral Registration, and undertake other administrative duties including the annual audit of the register.
You will provide assistance to the Electoral Services Manager with all aspects of organising elections and referenda.
You will assist with outreach initiatives to increase public awareness of electoral registration, particularly in under-represented groups.
Electoral registration and election experience is essential for this role.
Key responsibilities:
Supervise around 50 temporary canvass staff, assign work, monitor accuracy, and address performance issues
Support preparation and publication of the Register of Electors and monthly updates within legal requirements
Review and approve all changes to the Register before annual publication
Maintain and update Register information using the team’s IT system
Handle complex public enquiries via phone, email, and in-person
Manage sales of printed and digital Electoral Registers, ensuring compliance with Financial Regulations
Assist with absent voting records and application processing
Support management of special category elector lists and application renewals
Process purchase orders and invoice payments
What the client is looking for:
GCSE grades 4-9 (A*-C), NVQ level 2 or equivalent
Experience of working in a customer service environment, handling high volumes of telephone enquiries and emails, with excellent administration and communication skills
Electoral registration and election experience
Good levels of literacy and numeracy as high levels of accuracy and attention to detail are essential for this role
Proficient IT skills and the ability to process high volumes of applications within a specified period
Ability to work under pressure with tight deadlines and minimum supervision, resolving issues with customers while ensuring electoral policy and statutory law processes are adhered to
Able to work unsociable hours, particularly at peak times during canvass and elections to ensure service delivery. The post holder will be required to work some weekends and evenings during these periods
How to Apply
Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
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Job Ref: K&C 5270404
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.