Office Admin Apprentice
| Dyddiad hysbysebu: | 11 Mehefin 2025 |
|---|---|
| Cyflog: | £15,750 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 11 Gorffennaf 2025 |
| Lleoliad: | WA7 2SX |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Millbank Holdings Ltd |
| Math o swydd: | Prentisiaeth |
| Cyfeirnod swydd: |
Crynodeb
Role Overview
The Office Administrator Apprentice will work closely with the business support teams, supporting day-to-day operations, and learning to manage various administrative tasks critical to keeping the office running smoothly. This apprenticeship will allow you to earn while you learn, with the goal of gaining a recognised qualification in administration.
Key Responsibilities
Reception
• Reception Duties: Serve as the first point of contact, greeting visitors and clients, managing the reception area, and creating a welcoming environment.
• Phone and Email Management: Answer and direct incoming calls, handle inquiries, and manage general office email accounts. Escalate queries to relevant team members when necessary.
Payroll
• Payroll Preparation: Assist with preparing payrolls by collecting and reviewing employee time sheets, attendance records, and other data.
• Data Entry: Accurately enter payroll data into payroll software systems, ensuring precision and compliance with company policies and legal requirements.
Resourcing
• Active Sourcing: Use job boards, social media, and other online platforms to find and engage potential candidates, expanding the talent pipeline.
• CV Screening: Learn to review CVs and identify suitable candidates for various roles, developing an understanding of role requirements and key skillsets.
• Candidate Outreach: Draft engaging messages and reach out to candidates to discuss available opportunities, gathering initial information and gauging interest.
Compliance
• Documentation: Assist in maintaining organised and up-to-date records of policies, compliance documents, and other relevant materials.
• Policy Adherence Checks: Support in conducting audits to ensure departments adhere to company policies and regulatory standards.
HR
• Onboarding Support: Assist in onboarding new hires, preparing welcome materials, and facilitating orientation sessions.
• Administrative Tasks: Provide general administrative support to the HR team, including filing, data entry, and managing HR documentation.
Data Entry and Record-Keeping
• Data Management: Accurately enter data into spreadsheets, databases, and systems while maintaining data privacy and confidentiality.
• File Management: Organise, file, and retrieve paper and electronic records, ensuring that documents are easily accessible and securely stored.
• Record Updates: Regularly update client information in databases and maintain the integrity and accuracy of records.
Customer Service and Communication
• In-Person and Remote Communication: Assist in responding to client and vendor inquiries in a friendly, professional manner, both in-person and over email or phone.
• Drafting Correspondence: Prepare basic emails, memos, and letters for internal and external communication, with guidance
• Client Support: Help answer customer questions and redirect them as needed, building foundational skills in customer service and effective communication.
Supporting Office Efficiency and Workflow
• Office Maintenance: Ensure the office environment remains tidy, organised, and conducive to productivity.
• Document Preparation: Support with document printing, scanning, photocopying, and binding, as well as mailing documents to clients or partners.
• Assist with Office Projects: Participate in ad-hoc projects and office initiatives that streamline office operations, contributing ideas and helping implement new administrative practices.
Learning and Development
• Training Program: Attend all training sessions and complete assignments as part of the apprenticeship program, learning fundamental office skills and procedures.
• Shadowing Opportunities: Shadow experienced team members to gain firsthand insights into office administration tasks and best practices.
• Feedback and Improvement: Receive regular feedback from mentors, apply new skills to improve performance, and demonstrate initiative in your development.
Key Skills and Attributes
Qualifications
• Education: GCSEs (or equivalent) in English and Math.
• Computer Literacy: Familiarity with basic computer software, especially Microsoft Office (Word, Excel, Outlook) or similar programs.
Personal Attributes
• Willingness to Learn: A proactive approach to learning new skills and a positive attitude toward continuous improvement.
• Reliability and Punctuality: Consistent attendance, reliability, and a strong sense of responsibility.
• Team Player: Collaborative spirit and willingness to contribute to a supportive team environment.
• Adaptability: Flexibility to take on varied tasks and adapt to changing office needs.
The Office Administrator Apprentice will work closely with the business support teams, supporting day-to-day operations, and learning to manage various administrative tasks critical to keeping the office running smoothly. This apprenticeship will allow you to earn while you learn, with the goal of gaining a recognised qualification in administration.
Key Responsibilities
Reception
• Reception Duties: Serve as the first point of contact, greeting visitors and clients, managing the reception area, and creating a welcoming environment.
• Phone and Email Management: Answer and direct incoming calls, handle inquiries, and manage general office email accounts. Escalate queries to relevant team members when necessary.
Payroll
• Payroll Preparation: Assist with preparing payrolls by collecting and reviewing employee time sheets, attendance records, and other data.
• Data Entry: Accurately enter payroll data into payroll software systems, ensuring precision and compliance with company policies and legal requirements.
Resourcing
• Active Sourcing: Use job boards, social media, and other online platforms to find and engage potential candidates, expanding the talent pipeline.
• CV Screening: Learn to review CVs and identify suitable candidates for various roles, developing an understanding of role requirements and key skillsets.
• Candidate Outreach: Draft engaging messages and reach out to candidates to discuss available opportunities, gathering initial information and gauging interest.
Compliance
• Documentation: Assist in maintaining organised and up-to-date records of policies, compliance documents, and other relevant materials.
• Policy Adherence Checks: Support in conducting audits to ensure departments adhere to company policies and regulatory standards.
HR
• Onboarding Support: Assist in onboarding new hires, preparing welcome materials, and facilitating orientation sessions.
• Administrative Tasks: Provide general administrative support to the HR team, including filing, data entry, and managing HR documentation.
Data Entry and Record-Keeping
• Data Management: Accurately enter data into spreadsheets, databases, and systems while maintaining data privacy and confidentiality.
• File Management: Organise, file, and retrieve paper and electronic records, ensuring that documents are easily accessible and securely stored.
• Record Updates: Regularly update client information in databases and maintain the integrity and accuracy of records.
Customer Service and Communication
• In-Person and Remote Communication: Assist in responding to client and vendor inquiries in a friendly, professional manner, both in-person and over email or phone.
• Drafting Correspondence: Prepare basic emails, memos, and letters for internal and external communication, with guidance
• Client Support: Help answer customer questions and redirect them as needed, building foundational skills in customer service and effective communication.
Supporting Office Efficiency and Workflow
• Office Maintenance: Ensure the office environment remains tidy, organised, and conducive to productivity.
• Document Preparation: Support with document printing, scanning, photocopying, and binding, as well as mailing documents to clients or partners.
• Assist with Office Projects: Participate in ad-hoc projects and office initiatives that streamline office operations, contributing ideas and helping implement new administrative practices.
Learning and Development
• Training Program: Attend all training sessions and complete assignments as part of the apprenticeship program, learning fundamental office skills and procedures.
• Shadowing Opportunities: Shadow experienced team members to gain firsthand insights into office administration tasks and best practices.
• Feedback and Improvement: Receive regular feedback from mentors, apply new skills to improve performance, and demonstrate initiative in your development.
Key Skills and Attributes
Qualifications
• Education: GCSEs (or equivalent) in English and Math.
• Computer Literacy: Familiarity with basic computer software, especially Microsoft Office (Word, Excel, Outlook) or similar programs.
Personal Attributes
• Willingness to Learn: A proactive approach to learning new skills and a positive attitude toward continuous improvement.
• Reliability and Punctuality: Consistent attendance, reliability, and a strong sense of responsibility.
• Team Player: Collaborative spirit and willingness to contribute to a supportive team environment.
• Adaptability: Flexibility to take on varied tasks and adapt to changing office needs.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.