Care Coordinator - Weald Primary Care Network
| Posting date: | 09 June 2025 |
|---|---|
| Salary: | £25,147.00 to £27,596.00 per year |
| Additional salary information: | £25147.00 - £27596.00 a year |
| Hours: | Full time |
| Closing date: | 22 June 2025 |
| Location: | Tunbridge Wells, TN2 4TA |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | E0008-WKF253 |
Summary
Job purpose This role will require the post holder to support practices with achieving Quality Outcomes Framework (QOF), Investment and Impact Fund (IIF), Direct Enhanced Service (DES) and Care Quality Commission (CQC) requirements; full support and training will be given. This role will involve working in practices, working from home and occasional work in the offices at West Kent Primary Care. In addition, you will be working closely with practice teams to organise and monitor patient access to services in particular chronic disease clinics. More specifically the role may include: Monitoring urgent 2 week wait referrals Review of vaccination achievements and to assist in appointments for target groups Providing personalised care to target groups Making patients aware of when routine appointments are due and supporting with booking these appointments Assist with administrative work around personalised care Supporting practices with system usage and ensuring systems are updated Assisting with medicine monitoring for drugs such as DOACs The remit of this role is wide ranging and will adapt as our practice and PCN priorities change. Key requirements Excellent communication skills as well as the ability to articulate complex information both verbally and in writing. General ability to learn new IT systems and work with Excel and other Microsoft applications. Able to manage own workload and time, flexible and able to meet deadlines. Be willing to undertake Personalised Care Institute course and e-learning modules. Key responsibilities Provide administrative support to GP Practices and PCN Teams. Take lead role in managing recall systems for chronic disease management. Good interpersonal skills with ability to establish rapport with patients and multiple teams. Promote and maintain professional relationships with key PCN, practice and external staff when carrying out role. Involvement in other defined PCN projects where required. Requirement to travel between GP practices. Working relationships Although focused on practice-based work, the role will require regular interface with other professionals to promote greater integration of the PCN in the wider community setting including: Patients GPs, nurses, and other practice staff PCN Clinical Director Other healthcare professionals involved in medicines management including Clinical Pharmacists GP prescribing leads in practices Community nurses and other allied health professionals including learning disability nurses. Community pharmacists and support staff Hospital staff with responsibilities for prescribing and medicines optimisation Care Home staff where required PLEASE SEE THE ATTACHED JOB DESCRIPTION AND PERSON SPECIFICATION FOR FULL DETAILS