Libraries - Specialist Customer Services Representative
| Dyddiad hysbysebu: | 09 Mehefin 2025 |
|---|---|
| Cyflog: | £24,404 i £25,183 bob blwyddyn, pro rata |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 18 Mehefin 2025 |
| Lleoliad: | Neston, Cheshire |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Cheshire West and Chester |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 3986 |
Crynodeb
Responsibilities include assisting customers with queries, providing varied digital support, operating library management systems, processing and shelving library stock and providing and taking part in a full range of activities for adults and children to help encourage library use and promote reading. Based at Neston Library on a 2-week rota of 18.25 hours (average).
Libraries – Specialist Customer Services Representative
Cheshire West and Chester Council brings a fresh and energetic approach to providing top quality services for its many customers and communities. West Cheshire is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.
You will be part of an inspiring Libraries Team, contributing to the delivery of an innovative library service. You will assist in the delivery of a comprehensive range of services, that are shaped by communities, responsive to change and open to all, promoting our vision of a library service that enriches lives.
You will have excellent communication skills, the ability to develop positive working relationships and be able to deal with varied situations in a pragmatic and supportive manner. You will have the energy and enthusiasm to deliver the range of services we provide.
Responsibilities include assisting customers with queries, providing varied digital support, operating library management systems, processing and shelving library stock and providing and taking part in a full range of activities for adults and children to help encourage library use and promote reading.
Are you a team player who thrives in a constantly changing environment, who really knows what it feels like to receive and give great customer service?
If so, we are looking to recruit a Libraries Specialist Customer Services Representative to fill a position at Neston Library.
This is a 18.25-hour temporary six-month position. The hours and pattern of hours are subject to change pending a review.
We currently have vacancies at other libraries. They can be viewed at Current Vacancies
For more information please see www.cheshirewestandchester.gov.uk or contact Sue McKenzie via email: Sue.McKenzie@cheshirewestandchester.gov.uk
Working Pattern
Week 1 Week 2 Average
Mon OFF OFF
Tues OFF OFF
Wed OFF OFF
Thurs 8.30-5 9-5
Fri 9-7 9-7
Sat 9-1 OFF
Hours 20.5 16 18.25 hours
Libraries – Specialist Customer Services Representative
Cheshire West and Chester Council brings a fresh and energetic approach to providing top quality services for its many customers and communities. West Cheshire is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.
You will be part of an inspiring Libraries Team, contributing to the delivery of an innovative library service. You will assist in the delivery of a comprehensive range of services, that are shaped by communities, responsive to change and open to all, promoting our vision of a library service that enriches lives.
You will have excellent communication skills, the ability to develop positive working relationships and be able to deal with varied situations in a pragmatic and supportive manner. You will have the energy and enthusiasm to deliver the range of services we provide.
Responsibilities include assisting customers with queries, providing varied digital support, operating library management systems, processing and shelving library stock and providing and taking part in a full range of activities for adults and children to help encourage library use and promote reading.
Are you a team player who thrives in a constantly changing environment, who really knows what it feels like to receive and give great customer service?
If so, we are looking to recruit a Libraries Specialist Customer Services Representative to fill a position at Neston Library.
This is a 18.25-hour temporary six-month position. The hours and pattern of hours are subject to change pending a review.
We currently have vacancies at other libraries. They can be viewed at Current Vacancies
For more information please see www.cheshirewestandchester.gov.uk or contact Sue McKenzie via email: Sue.McKenzie@cheshirewestandchester.gov.uk
Working Pattern
Week 1 Week 2 Average
Mon OFF OFF
Tues OFF OFF
Wed OFF OFF
Thurs 8.30-5 9-5
Fri 9-7 9-7
Sat 9-1 OFF
Hours 20.5 16 18.25 hours
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.