Confirm System Coordinator & Scheduler
| Posting date: | 08 June 2025 |
|---|---|
| Salary: | £26,000 to £27,000 per year |
| Hours: | Full time |
| Closing date: | 08 July 2025 |
| Location: | Telford, Shropshire, TF1 5FR |
| Remote working: | On-site only |
| Company: | Idverde |
| Job type: | Permanent |
| Job reference: | 18554_1749393717 |
Summary
Job Title: Confirm System Coordinator & Scheduler
Location: Telford
Salary: £26,000-£27,000 DOE
Contract Type: Permanent, 40 hours p/w
Working hours: Monday-Friday 7:00-15:30, can do 8:00-16:30 for right candidate
About the role
We're currently seeking a proactive and detail-oriented System Coordinator & Scheduler, to operate the Confirm systems at our team in Telford. The purpose of this role is to support the contract management team in ensuring that the system is constantly monitored, client and public enquiries logged are promptly reviewed & triaged, then allocated to appropriate teams for timely completion, ensuring KPI penalties are avoided.
Key Responsibilities:
- To monitor and triage the Confirm system for incoming enquiries logged, and allocate to appropriate team for timely completion.
- To support & assist the contract management and operational team to deliver a successful and high performing contract in accordance with the specification and client requirements/objectives.
- To balance the availability of resources against incoming requests to ensure all tasks are completed on time and adjust schedules as necessary to accommodate changes in priorities or deadlines.
- Coordinate work schedule with managers and supervisors & ensure resources (people, materials, etc.) are used efficiently. Reporting back where financial improvements/efficiencies can be made and where necessary oversee their implementation.
- Support ad-hoc and small works/projects ensuring project objectives are met, the highest level of quality is delivered and H&S/compliance requirements are achieved.
- Attend meetings and work collaboratively with both idverde colleagues and client team in relation to the management of the Confirm system.
Requirements
- T. skills, practical experience of Outlook, Word and Excel software packages.
- Knowledge of Brightly Software's Confirm system would be advantageous but not essential as training will be provided.
- Knowledge of scheduling best practices and procedures.
- Strong analytical skills & attention to detail, particularly with regard to recording of information to be used by others.
- Ability to meet multiple deadlines and conflicting priorities.
- Ability to communicate effectively face to face and via telephone, email and other means.
Why join us?
As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive.
What we offer
- We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship.
- Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals.
- Contribute to projects that make a real difference in the community and environment.
- We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times.
Benefits
- Up to 21 days holiday plus bank holidays.
- Enhanced maternity and shared parental leave.
- Support for personal and professional challenges.
- Discounts on retail, holidays, gym memberships, and more.
- Resources to manage your finances.
- Secure your future.
- Colleague of the month and annual awards.
- Two days per year to support a cause of your choice.
- Comprehensive resources and support.
About idverde
We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry.
At idverde, we understand what it means to grow. Our history dates back to 1919, and today, with a turnover of £250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK.
Grow with us, and together we'll create a greener future for all.
#ADM
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