Patient Advisor
Dyddiad hysbysebu: | 06 Mehefin 2025 |
---|---|
Cyflog: | £12.55 yr awr |
Gwybodaeth ychwanegol am y cyflog: | £12.55 an hour |
Oriau: | Llawn Amser |
Dyddiad cau: | 18 Mehefin 2025 |
Lleoliad: | Coventry, CV4 8FT |
Cwmni: | NHS Jobs |
Math o swydd: | Parhaol |
Cyfeirnod swydd: | A0916-25-0003 |
Crynodeb
Main duties of the job / job description - Deal with patient enquiries, on the phone and face to face, making appointments as necessary Carry out requests for repeat prescriptions. Complete the appropriate paperwork for all new patient registrations ensuring that all information is clear and accurate to prevent delays in registering. Signpost calls to various internal/external roles within the PCN, be confident in your ability to signpost (with appropriate training) Follow the procedures for opening and closing the surgery. Assist with tasks such as assigning electronic results to GPs, monitoring them and actioning any requests made by the GPs within appropriate timescales. Check the Surgery email on a regular basis to ensure any requests are quickly picked up and actioned accordingly. Incoming post to be opened and scanned/filed into patient computer records using the DOCMAN system. Register patients for on-line appointment bookings. To undertake any other tasks/duties as determined by the Doctors or Practice Manager in accordance with this grade of post. This job description is an outline only and may be amended from time to time to take account of changing circumstances in the surgery, following discussion with the post holder.