e-Commerce Specialist
| Dyddiad hysbysebu: | 05 Mehefin 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Competitive |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 05 Gorffennaf 2025 |
| Lleoliad: | London, EC1V 2NW |
| Cwmni: | inploi |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 75706893 |
Crynodeb
Who we are:
You may not
have heard of us, but you’ll know our brands! AS Watson is the world's largest
international health and beauty retailer with over 16,800 stores in 29 markets.
Each year, over 5.3 billion customers and members shop with our well-known
retail brands, both online and offline, including the likes of Superdrug,
Kruidvat, Watson’s, Marionnaud, The Perfume Shop, and many more.
A typical day in this role
includes:
• Develop
and implement strategies to drive online business performance
• Lead
the expertise in the operation of our online platforms, creating and sharing
best practise between BUs to drive business capability and growth
• Analyse
data to identify performance, customer trends and create plans to further
improve performance
• Drive
full adoption of digital platform features to improve customer interaction and
experience
• Conduct
daily, weekly, and monthly analysis of key trading metrics. Use insights to
create actions and to drive optimisation to improve online performance.
Influence BU teams to implement these actions
• Work
with the rest of the online business team to conduct regular reviews of the
customer funnel using both data and best practise to identify trends and areas
of opportunity to reduce abandonment
• Collaborate
with other teams such as digital marketing, analytics and UX teams to drive
wider growth
• Be
aware of new approaches in the market and conduct regular competitor reviews to
enhance our customer offering and proposition
• Collaborate
with our strategic supplier partners to leverage mutual expertise to deliver
projects as required
• Maintain
strong relationships with all stakeholders and BUs in order to be able to
influence and have impact
•
Relationship Building: Establish and maintain strong working relationships with
business unit key contacts, digital marketing teams, tech teams, and other team
members to ensure effective collaboration.
This role would be a good fit for you if:
• Effective
Communication: ability to articulate ideas clearly and concisely and influence
remote teams
• Strong
Time Management: able to manage time and deliver multiple workstreams on time
• Collaborative
Team Player: A willingness to work collaboratively with different teams fosters
a positive and cohesive work environment.
• Proactive
Attitude: driven by finding proactive approaches to drive performance based on
best practise and data
• Able
to build relationships with BUs and other stakeholders in order to influence
What you'll need:
•
Passionate about online business: a genuine enthusiasm, alongside staying
up-to-date with emerging technologies and trends.
• Ability
to analyse data to identify trends and create action plans
• Strong
commercial acumen with ability to understand drivers of performance and
influence trading plans to drive growth
• Customer-focused
mindset with focus on improving customer shopping experience
• Experience
with CMS and Analytics platforms
What you'll get from us:
•
Competitive salary, benefits, and bonus scheme.
• Discounts
for you and your family from some our much-loved retailers, including Superdrug
and The Perfume Shop.
• Interest
free season ticket and personal loans.
• Excellent
refer-a-friend scheme with up to £2000 up for grabs!
• Free
financial and mortgage advice from some of our partners.
• A
fantastic learning and development offering to explore.
• Lots of
opportunities to get involved in wellbeing initiatives to support your physical
and mental health.
• …plus
much More!