Care Home Business Administrator
| Dyddiad hysbysebu: | 05 Mehefin 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 05 Gorffennaf 2025 |
| Lleoliad: | KT21 2NN |
| Cwmni: | AUREM Care |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | a952a985054e48c49d6f |
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Join Our Team – Make a Difference Every Day
We are more than just a care home – we're a close-knit community built on compassion, respect, and excellence. We are now looking for an enthusiastic and dedicated Business Administrator who shares our values and wants to play a vital role in the smooth running of our home.
About Us:
At Aurem Care, we are dedicated to providing outstanding care and support to our residents in a warm and friendly environment. We are seeking a proactive and detail-oriented Business Administrator to join our team and ensure the smooth and efficient running of our administrative functions.
Job Summary:
The Business Administrator role forms part of the wider leadership team for the Home which also includes: Home Manager, Deputy Manager or Clinical Lead, Head Chef, Head Housekeeper and Maintenance. The role is fundamental to the smooth operation of the Home and is key in ensuring process and policies are adhered to for Finance, Quality and HR purposes.
What does the job role involve?
The role includes but is not limited to:
- Ensure the accurate and timely completion of the resident admission and discharge process prior to a resident entering or leaving the home. This will incorporate the collation of the signed self-pay contract; obtaining Social Services / CCG purchase orders; collection of deposit and administration fees as applicable
- Submission of accurate invoicing / funding information to the Finance Team in order to raise invoices/credits in a timely and accurate manner
- Liaison with Social Services / CCG / and other funders to ensure that the correct funding is in place prior to the admission of the resident , where applicable
- Liaise with the Finance Operations team, Residents and Next-of-Kin where necessary to assist with the collections of overdue resident fees
- Ensuring the accurate and timely completion of the starters, leavers and amendments process for all employees in the home
- Management of home level pay rates in accordance with policy and procedure
- Daily reconciliation of hours recorded via the time and attendance system to the home level rota, including exception management and query resolution. Weekly submission of approved hours to the payroll team
- Ensuring the accurate and timely capture and reporting of agency hours
- Purchasing responsibilities include ordering goods and services, receipting deliveries, and approval of invoices for payment
- Accountable for petty cash and Resident’s personal money including maintenance of accurate records and receipts; deposit and withdrawal of funds from the bank; monthly auditing of records; and safekeeping of funds
- To provide accurate and timely Management Information that is required by the Finance Team for the production of monthly accounts, and weekly statistical reporting.
- Ensure efficient recruitment through planning candidate interviews with the Home Manager and following up on all post offer processes with the recruitment team
- Understand the key legislative and regulatory requirements for working in a care setting
- Maintain accurate and up to date HR files for all employees, ensuring regular checks are in place for DBS/PVG numbers, nursing PIN numbers and any other updates as required by regulation
- Take responsibility for any actions arising from audits completed by support teams such as HR, Operations or Quality, including time driven deadlines for reports
- Ensure the training compliance is accurate and updated on a weekly basis; arranging both e-learning and face to face training with the company provider for all employees
- Using Sona, ATS and other systems in place to complete processes
- Meet, greet and welcome all visitors to the Home
- Provide a professional approach on the phone and in person with all enquirers to the Home, the families of residents, residents and staff alike
- Manage all financial and HR enquiries in a timely manner, ensuring internal reporting deadlines are met
- Ensure that all resident sales enquiries are appropriately handled, logged and communicated to the Home Manager
- Provide support to the manager by maintaining a list of ongoing customer contacts and monitoring & formally recording all enquiry follow-up calls and solutions
- Maintain confidentiality around all matters relating to residents and staff
- Maintaining accurate resident and colleague records including next of kin and emergency contact details
What makes a successful candidate:
- Previous experience in an administrative role, experience within a healthcare or care home setting would be preferred
- Strong IT skills and confidence using digital systems
- Friendly, approachable, and able to work well as part of a team
- Excellent organisational and communication skills
- Ability to work independently and manage multiple tasks
- Knowledge of CQC standards and care home compliance is desirable
- Be able to follow and prioritise tasks and responsibilities
What can we offer you in return, for your hardwork and commitment?
- Full time contract
- Working Hours: Monday – Friday, 9am – 5pm
- Hourly rate: £14.50 per hour
- 28 Days Annual Leave including bank holidays (pro rata for part time contracts)
- Life insurance
- Free DBS (T & C’s apply)
- Free or discounted meals
- Free parking
- Company pension
- Wagestream – Same-day pay
- Our employee assist programme – healthcare and mental health support
- Free in house training via our elearning platform, your Hippo, in addition to our fully funded apprenticeship courses.
- Yearly salary review
- Refer a friend scheme, with up to £750 reward for each referral (T & C’s apply)
- Being part of an organisation where empowering and valuing our people is fundamental to everything we do
We do not offer sponsorship at this time and are currently looking for candidates who can commit to 24 hours per week on a bank contract.
Why join us?
Aurem Care have been awarded for the prestigious ‘Top 20 Care Home Group’ accolade by carehome.co.uk, celebrating our commitment to excellence in care across the UK.
Our homes are all about people caring about people, we believe our care homes should be happy homes for loved ones.
Our team play an important role in our homes, to ensure that our values are lived and embraced every day.
Diversity, Integrity, Fun, Committed and Connecting
If these are values that resonate with you and you’re looking for a rewarding job in making a real difference to the lives of our amazing residents, then we want to hear from you now!