Centralised Booking Team/Assistant Pathway Navigator | Manchester University NHS Foundation Trust

Dyddiad hysbysebu:	04 Mehefin 2025
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	£24,625 - £25,674 per annum
Oriau:	Llawn Amser
Dyddiad cau:	05 Gorffennaf 2025
Lleoliad:	Manchester, M13 9WL
Cwmni:	Manchester University NHS Foundation Trust
Math o swydd:	Parhaol
Cyfeirnod swydd:	6672379/349-MRI-6672379-RL4

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To provide a full range of administrative and receptionist support to the CBT Team/Pathway Navigators and maintain a functional working environment. The postholder will work as a fully active member of the department covering all aspects of an administrative role.

The postholder will be

Responsible for the co-ordination and preparation of day clinics.

Schedule appointments on HIVE.

Liaise with the Pottering Service regarding inpatients transportation from ward to medical units

Liaison with medical/nursing staff regarding urgent appointments

Responsible for the co-ordination of out of hours waiting list initiative clinics without the supervision of the Unit Administrator Manager

Note arrival of patients and advise staff as appropriate

Be responsible for cancellation of clinics under instruction of Unit Administrator Manager

Be responsible for dealing with patient enquiries including using initiative to appropriately handle sensitive issue

Responsible for the continual validation of waiting lists

Assist in the training and supervision of new staff at Admin & Clerical Grade 2 & 3 level

To assist other sections of the GI Medicine and Surgery Clinical Service Unit (CSU) with similar duties at times of acute staff shortages

To answer telephone calls from patients and colleagues and respond to any messages

Provide administrative support to MDT meetings

MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.

We’re looking forward to hearing from you!


This advert closes on Wednesday 18 Jun 2025

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