Customer Service Manager
| Dyddiad hysbysebu: | 05 Mehefin 2025 |
|---|---|
| Cyflog: | £38,700 i £42,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 05 Gorffennaf 2025 |
| Lleoliad: | 1-3 City Road, Winchester, England,SO23 8SD |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | CITY CURRY LIMITED |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
Tasks
● Lead, train, and support a team of customer service representatives.
● Perform regular performance evaluations and provide continuous coaching and feedback.
● Create a positive work atmosphere and encourage teamwork and collaboration.
● Manage the daily operations of the customer service department to ensure efficiency and productivity.
● Oversee and streamline workflow to ensure timely resolution of customer inquiries and issues.
● Develop and implement procedures to enhance service quality and efficiency.
● Maintain high levels of customer satisfaction by addressing concerns and complaints quickly and professionally.
● Lead, train, and support a team of customer service representatives.
● Perform regular performance evaluations and provide continuous coaching and feedback.
● Create a positive work atmosphere and encourage teamwork and collaboration.
● Manage the daily operations of the customer service department to ensure efficiency and productivity.
● Oversee and streamline workflow to ensure timely resolution of customer inquiries and issues.
● Develop and implement procedures to enhance service quality and efficiency.
● Maintain high levels of customer satisfaction by addressing concerns and complaints quickly and professionally.