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Stakeholder Engagement and Content Consultant

Job details
Posting date: 05 June 2025
Salary: £26,000 to £34,000 per year
Hours: Full time
Closing date: 05 July 2025
Location: Central London, London
Remote working: Hybrid - work remotely up to 2 days per week
Company: Continuum Sport and Leisure
Job type: Permanent
Job reference:

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Summary

Content production and marketing:
o Lead the production and co-production of written content, infographics, reports and case studies to meet the needs of stakeholders and clients.
o Curate existing content for clients.
o Manage website content, social media channels, stakeholder communications and online forums.
o Lead on the pre- and post-production stages of videos and animations including sourcing case study organisations, preparing interview questions, preparing scripts and storyboards.
o Lead on the development of marketing and communication materials for national programmes and associated content and assets.
o Develop and maintain ongoing relationships with client’s communications and marketing teams.
o Oversee the achievement of KPIs for produced media.

Consultation and Stakeholder Engagement:
o Develop and maintain trusting, two-way, stakeholder relationships with various stakeholders, clients and other suppliers across the sport and physical activity sector.
o Lead regular engagement activities with key stakeholders to support programme promotion, needs analysis, and the creation of support resources.
o Develop and lead research and consultation exercises via surveys, electronic, face to face, and telephone/video consultation and discussion groups with a range of stakeholders.
o Keep accurate written notes of meetings and associated actions and follow up as relevant.
o Support the preparation and delivery of stakeholder events, communications and online webinars.
o Produce an analysis of consultation and event findings for inclusion within client reports, project updates and content.

Other duties:
o Manage and assist with the planning and implementation of projects.
o Manage delivery including input from and relationships with clients, associates, and suppliers.
o Prepare and deliver events and presentations.
o Organise and attend interviews and video shoots.
o Act as the Secretariat for board meetings.
o Produce and quality assure content including publishable documents, guidance notes, case studies and videos.
o Provide support for other members of the team and projects as and when required.
o Actively review opportunities to improve professionally in the form of training, event attendance and other relevant opportunities.
o Act as an advocate for the business and its clients.

Qualifications:
o A minimum of Grade C/5 in GCSE English and Maths or equivalent (essential).
o A minimum of degree or similar qualification in a subject area that complements our service offer (desirable).

Skills and Experience - Essential:
o Minimum of 3 years' experience of working in the sport and leisure sector.
o Experience of working in an advisory capacity on any of the following: content development, stakeholder engagement, club or community development, leadership, governance, sports development, capacity building, communications, marketing, website management or CMS population, consultation or project / programme management.
o Experience of working with, and a sound understanding of, national, regional, and local partners, strategies, policies and plans for sport, physical activity and leisure.
o Practical knowledge of the wider benefits of sport and physical activity and experience of collating evidence to support the communication of these.
o Excellent verbal communication skills with the ability to confidently and professionally communicate with people at all levels, conduct face to face and telephone consultations and liaise with organisations and members of the public.
o Excellent written communication skills with experience of preparing digital communications, newsletter style copy, reports, case studies, guidance notes and other publishable materials to the highest standards.
o Proficient in the use of ICT and experienced in using Windows packages especially Word, Excel and PowerPoint.
o Strong numeracy skills.
o Experience of utilising primary and secondary research tools and techniques for the purposes of consultation, content creation and written analysis.
o Experience of researching and implementing actions linked to tackling equalities and promoting diversity and inclusion.
o Excellent listening skills – the ability to listen, understand and interpret the needs of clients, partners, colleagues and others.

Skills and Experience - Desirable:
o Experience of chairing meetings and hosting stakeholder events.
o Experience of co-designing programmes, projects or content with their intended beneficiaries.
o Experience of marketing/communications in the public, or third sector.
o Working knowledge of the wider value of sport.
o Experience of working to support the production of videos and animations.
o Experience supporting the development, maintenance, or content of a website.
o Driver with clean driving licence and access to a car.

Personal Qualities - Essential:
o Dynamic, friendly, team player with the ability to work individually.
o Passionate about sport and its ability to improve lives.
o Passionate about tacking inequalities.
o Confident communicator.
o Personable.
o Well organised and punctual.
o Hard working and calm under pressure.
o Analytical with good attention to detail.
o Loyal and eager to develop within the company.
o Good telephone manner.
o Able and willing to work overtime as and where required.

How to Apply
Please submit:
o A CV outlining your experience, skills and training/qualifications.
o A completed Application Form.
o A completed Equalities and Diversity Monitoring and Evaluation Form.
Please email recruit@continuumleisure.co.uk to request the documents and return all completed forms with your CV. All short-listed candidates will be required to undertake a written test and attend an interview in London. Interviews will take place on the afternoon of Wednesday 9th or the morning of Thursday 10th July 2025.

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