General Assistant
| Dyddiad hysbysebu: | 05 Mehefin 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 04 Gorffennaf 2025 |
| Lleoliad: | Knipoch, PA34 4QT |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | HIJOBS |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 351477 |
Crynodeb
About the role:
At Sonas Hotel Collection, our mission is to deliver great highland hospitality to our guests, colleagues
and neighbours. The word Sonas is Gaelic for Happiness, and happiness is our aim.
As the General Assistant, you will work closely with the wider hotel team ensuring we deliver a guest
experience of the highest calibre. You are responsible for the day-to-day guest satisfaction and
support.
A snapshot of your key responsibilities:
• Delivery of exceptional service to all guests of the business,
• Answering questions / queries from all guests of the business.
• Sharing local knowledge and information with all guests of the business.
• Ensuring guest satisfaction in all areas of the business, and resolution/escalation of any guest concerns or complaints.
• Working across various departments to ensure business needs are met.
Key requirements for this role:
• A passion for hospitality and a drive to grow and develop yourself and those around you.
• Fantastic communication skills.
• Valid right to work within the United Kingdom.
What’s In It For You?
• Additional holiday allowance for your birthday.
• 50% food discount in all our restaurants.
• Colleague rates across all our hotels.
Access to Health Assured which hosts a wealth of informational tools and support across many
areas including:
o Financial wellbeing
o Mental health
o Exercise
o Heathy eating
• Ongoing personal development with access to internal and external training programmes.
• Free gym membership at local gyms
• A share of monthly tips split fairly across the business
• Free colleague meals on duty
• Paid breaks
Please apply below with an overview of your skills and experience or attach your CV.