Activities and Volunteer Assistant
| Dyddiad hysbysebu: | 03 Mehefin 2025 |
|---|---|
| Cyflog: | £13,232 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £26,465 per annum FTE |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 23 Mehefin 2025 |
| Lleoliad: | The Brain Charity, Norton Street, Liverpool, L3 8LR |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | The Brain Charity |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
Role Summary
The Activities & Volunteer Assistant will provide vital administrative support to ensure the smooth delivery of The Brain Charity’s community activities and volunteer led service. This includes maintaining accurate records, supporting event logistics, monitoring attendance and feedback, and ensuring volunteers have the information and resources they need. The role will work closely with the Volunteer & Activities Coordinator and other team members to support the effective administration and continuous improvement of services for people living with neurological conditions.
Key Responsibilities
General Administration
• To respond to general volunteer and activity enquiries via email, phone and in-person, providing excellent customer service and signposting where appropriate.
• To maintain up-to-date digital and paper filing systems, ensuring all records are accurate, organised and accessible via The Brain Charity’s internal CRM (Client Record Management).
• To support with the preparation and distribution of volunteer and service user communications, such as newsletters, event invitations, and updates.
• To support with room bookings, equipment requests and activity scheduling.
Activities
• To monitor attendance levels across all activities and complete evaluations of the level of impact the services are having, as well as any other areas requested.
• To assist in inputting feedback from service users and volunteers, including surveys and informal comments.
• To help collate data and prepare basic monitoring reports for funders, internal reporting or evaluation purposes.
Events
• To support the logistical organisation of one-off events, including booking venues, arranging supplies, coordinating attendance, and assisting with event set-up and close-down as required.
Volunteer Co-ordination
• Carry out the full administration process during all aspects of the volunteer life cycle, ensuring accurate and up-to-date files and databases are maintained.
• To support the Volunteer Co-ordinator to deliver a comprehensive induction and orientation programme where volunteers are introduced to the company’s culture, policies and their specific roles.
• To ensure all volunteers are equipped with the relevant information and policies needed to volunteer at The Brain Charity.
• To actively assist in the organisation and preparation of resources for volunteer meetings, training sessions and social events.
• Assist with the administration required for all short-term volunteering opportunities, such as corporate volunteering, internships and placements.
• Ensure all processes are efficient and compliant with data protection regulations.
Other
• Work to The Brain Charity’s policies and procedures.
• Actively support promotional and fundraising events for The Brain Charity, attending a minimum of 1 fundraising or client-focussed event over the course of a year.
• Assist and support volunteers within the team as and when required.
• Carry out any other reasonable tasks which may be required by the charity from time to time.
• Regularly provide cover for all aspects of the department you belong to during any absence relating to your colleagues.
Application Information
To apply, you will need to complete the application form in the downloadable pack via our website https://www.thebraincharity.org.uk/job-ad-activities-and-volunteer-assistant/. Please do not send in your CV, as this will not be counted.
Closing Date: 8am, Monday 23rd June 2025. Please note: we reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interviews for successful applicants will take place during the week commencing Monday 30th June 2025.
Please e-mail HR@thebraincharity.org.uk or ring 0151 298 2999 if you have any questions.
The Activities & Volunteer Assistant will provide vital administrative support to ensure the smooth delivery of The Brain Charity’s community activities and volunteer led service. This includes maintaining accurate records, supporting event logistics, monitoring attendance and feedback, and ensuring volunteers have the information and resources they need. The role will work closely with the Volunteer & Activities Coordinator and other team members to support the effective administration and continuous improvement of services for people living with neurological conditions.
Key Responsibilities
General Administration
• To respond to general volunteer and activity enquiries via email, phone and in-person, providing excellent customer service and signposting where appropriate.
• To maintain up-to-date digital and paper filing systems, ensuring all records are accurate, organised and accessible via The Brain Charity’s internal CRM (Client Record Management).
• To support with the preparation and distribution of volunteer and service user communications, such as newsletters, event invitations, and updates.
• To support with room bookings, equipment requests and activity scheduling.
Activities
• To monitor attendance levels across all activities and complete evaluations of the level of impact the services are having, as well as any other areas requested.
• To assist in inputting feedback from service users and volunteers, including surveys and informal comments.
• To help collate data and prepare basic monitoring reports for funders, internal reporting or evaluation purposes.
Events
• To support the logistical organisation of one-off events, including booking venues, arranging supplies, coordinating attendance, and assisting with event set-up and close-down as required.
Volunteer Co-ordination
• Carry out the full administration process during all aspects of the volunteer life cycle, ensuring accurate and up-to-date files and databases are maintained.
• To support the Volunteer Co-ordinator to deliver a comprehensive induction and orientation programme where volunteers are introduced to the company’s culture, policies and their specific roles.
• To ensure all volunteers are equipped with the relevant information and policies needed to volunteer at The Brain Charity.
• To actively assist in the organisation and preparation of resources for volunteer meetings, training sessions and social events.
• Assist with the administration required for all short-term volunteering opportunities, such as corporate volunteering, internships and placements.
• Ensure all processes are efficient and compliant with data protection regulations.
Other
• Work to The Brain Charity’s policies and procedures.
• Actively support promotional and fundraising events for The Brain Charity, attending a minimum of 1 fundraising or client-focussed event over the course of a year.
• Assist and support volunteers within the team as and when required.
• Carry out any other reasonable tasks which may be required by the charity from time to time.
• Regularly provide cover for all aspects of the department you belong to during any absence relating to your colleagues.
Application Information
To apply, you will need to complete the application form in the downloadable pack via our website https://www.thebraincharity.org.uk/job-ad-activities-and-volunteer-assistant/. Please do not send in your CV, as this will not be counted.
Closing Date: 8am, Monday 23rd June 2025. Please note: we reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interviews for successful applicants will take place during the week commencing Monday 30th June 2025.
Please e-mail HR@thebraincharity.org.uk or ring 0151 298 2999 if you have any questions.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.