6461 - Administrative Officer - Leicester Crown Court
| Posting date: | 02 June 2025 |
|---|---|
| Salary: | £24,202 per year |
| Hours: | Full time |
| Closing date: | 20 June 2025 |
| Location: | LE1 6HG |
| Remote working: | On-site only |
| Company: | Ministry of Justice |
| Job type: | Permanent |
| Job reference: | 6461 |
Summary
Proud to serve. Proud to keep justice going.
Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management.
About us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
Your role
Working as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work. You will progress cases through the court/tribunal system and provide administrative support to functions within HMCTS. You will have regular contact with court / tribunal users, which could include members of the Judiciary and the legal profession.
You will be adaptable, able to multi-task and effectively carry out a variety of duties, which will include:
· Preparing papers and files for court, tribunals, hearings and meetings
· Creating and updating records on our in-house computer system and data input
· Resulting courts accurately, interpreting accurately the information required on a court file.
· Checking and verifying documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.
· Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis, reports, etc
· Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and Organisations
Additional Responsibilities
You will work closely with and support the relationship between HMCTS Facilities Management (FM) and operational staff, to ensure that our court and tribunal buildings are looked after and maintained more effectively than ever before.
You will promote yourself to colleagues at site that you are the Building Champion, informing them what your remit consists of.
· Keep colleagues (including the Judiciary and other occupiers) at site informed on building related issues, such as upcoming works, visits, escalations, complaints and project works.
· Work with the HMCTS Facilities Management Team to ensure that outstanding issues are escalated promptly and appropriately.
· Ensure that all minor works are logged with the FM and Security Helpdesk in a timely fashion, using the online tools where possible.
· Monitor the impact and effect of problems and issues to site operations, raising accordingly and attending Facilities Management meetings where appropriate.
· Work with HMCTS Facilities Management Team to ensure the scope of minor works and projects are accurate, aiming to minimise the operational impact.
· When required, undertake Security related tasks, (inc. conducting Panic Alarm
· Checks and booking of Ad-Hoc Security, where required and approved by FM)
· Being mindful of Sustainability related targets and how your site can assist.
Your skills and experience
With a friendly and approachable manner, you’ll have excellent attention to detail and good written and verbal communication skills. You have a desire to deliver proactive and effective support to customers by phone and email. You’ll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. You’ll enjoy working in a busy environment and helping court users navigate the justice system.
Please refer to the job description attachment for more information.
Please make sure that you include your current duties and responsibilities in your CV.
Further details:
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy. Applications for part-time working would be considered however due to the nature of the role the minimum hours would be 30 hours per week over 4 days.
Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management.
About us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
Your role
Working as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work. You will progress cases through the court/tribunal system and provide administrative support to functions within HMCTS. You will have regular contact with court / tribunal users, which could include members of the Judiciary and the legal profession.
You will be adaptable, able to multi-task and effectively carry out a variety of duties, which will include:
· Preparing papers and files for court, tribunals, hearings and meetings
· Creating and updating records on our in-house computer system and data input
· Resulting courts accurately, interpreting accurately the information required on a court file.
· Checking and verifying documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.
· Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis, reports, etc
· Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and Organisations
Additional Responsibilities
You will work closely with and support the relationship between HMCTS Facilities Management (FM) and operational staff, to ensure that our court and tribunal buildings are looked after and maintained more effectively than ever before.
You will promote yourself to colleagues at site that you are the Building Champion, informing them what your remit consists of.
· Keep colleagues (including the Judiciary and other occupiers) at site informed on building related issues, such as upcoming works, visits, escalations, complaints and project works.
· Work with the HMCTS Facilities Management Team to ensure that outstanding issues are escalated promptly and appropriately.
· Ensure that all minor works are logged with the FM and Security Helpdesk in a timely fashion, using the online tools where possible.
· Monitor the impact and effect of problems and issues to site operations, raising accordingly and attending Facilities Management meetings where appropriate.
· Work with HMCTS Facilities Management Team to ensure the scope of minor works and projects are accurate, aiming to minimise the operational impact.
· When required, undertake Security related tasks, (inc. conducting Panic Alarm
· Checks and booking of Ad-Hoc Security, where required and approved by FM)
· Being mindful of Sustainability related targets and how your site can assist.
Your skills and experience
With a friendly and approachable manner, you’ll have excellent attention to detail and good written and verbal communication skills. You have a desire to deliver proactive and effective support to customers by phone and email. You’ll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. You’ll enjoy working in a busy environment and helping court users navigate the justice system.
Please refer to the job description attachment for more information.
Please make sure that you include your current duties and responsibilities in your CV.
Further details:
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy. Applications for part-time working would be considered however due to the nature of the role the minimum hours would be 30 hours per week over 4 days.