Hospitality Team Member
| Posting date: | 31 May 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 30 June 2025 |
| Location: | Sheffield, S1 2PN |
| Company: | Genting Casinos |
| Job type: | Permanent |
| Job reference: | 1313282276 |
Summary
JOB DESCRIPTION
Genting Casinos is part of the Genting Group, one of Malaysia's largest corporations who employ approximately 62,000 people globally.
In the UK, we operate casinos in every major city from Edinburgh to Plymouth. Genting Casinos has grown to become one of the country’s leading leisure and entertainment businesses and our casinos offer everything from great bars, restaurants, entertainment and of course gaming. We are proud of our commitment to operate a safe and secure environment for our customers, staff and the local communities and responsible gambling is at the heart of what we do.
At Genting we are passionate about our Company values and they are at the core of everything we do. See our values here: https://gentingcareers.co.uk/#life-at-genting We recognise that our success is driven through our people and we are committed to recognising and rewarding the contribution that our people make. People development is a key focus for us and we are committed to developing talent in our business.
Here at Genting Casinos UK we are currently looking for enthusiastic Hospitality Team Members to work in our Bar and/or Restaurant. If you have a passion for customer service and a fantastic personality – then we would like to hear from you.
Key competencies and duties include:
Ensuring an exceptional standard of customer care, whilst adhering to all company procedures, processes, and health and safety and hygiene regulations
Being an effective team player who contributes to continuous business improvement
Till operation and cash handling
Working to increase public relation skills within the team
To prepare and serve food and drinks ensuring that the presentation is of a high standard
Clearing tables of cutlery and glasses etc. from customers ensuring all items are washed/cleaned and stored correctly
In return for your commitment we offer a competitive salary, flexible benefits and discounts.
What is a Genting Employee?
At Genting it is important that we find and keep the best people that can do the job. However, although the right skills and experience for the job are vital, it is just as important that our new team members behave in the way that we expect of all our employees and that they live and breathe our values.
Genting focuses on recruiting high calibre and outgoing candidates who are as excited about our brands as we are and who want to work and grow with a leading global player in the leisure, casino and hospitality sector.
So what exactly are we looking for? If you feel you tick the below boxes then we would like to hear from you!
Are enthused about working for Genting, and strongly believe in our values
Demonstrate a positive, can-do attitude
Have outstanding customer service skills
Are friendly, helpful and supportive towards all team members
Take pride in your appearance
Reliable and hard working
Are flexible to fit in with our 24 hour business
Bring some personality and fun to the workplace!
Full time & Part time (16, 24, 32 or 40 hours)
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
Flexible benefits* " designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
Rewards, recognition, development, and events
- Career development opportunities.
- Genting Academy " online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.