Bank Receptionist
| Dyddiad hysbysebu: | 30 Mai 2025 |
|---|---|
| Cyflog: | £25.00 i £27.00 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £25.00 - £27.00 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 13 Mehefin 2025 |
| Lleoliad: | London, W1G 9JF |
| Cwmni: | NHS Jobs |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | E0223-25-0027 |
Crynodeb
A Bank Receptionist's job description typically involvesgreeting clients, managing front-desk operations, answering phone calls, and providing general information about banking services.They may also assist with tasks like booking appointments, handling mail, and maintaining a tidy reception area. Key Responsibilities: Customer Service:Greet clients, visitors, and callers in a professional and welcoming manner, providing excellent customer service and addressing their inquiries. Communication:Answer phone calls, take messages, and manage incoming/outgoing mail. Administrative Tasks:Book appointments, manage records, and assist with general administrative duties. Maintaining a Tidy Reception:Ensure the reception area is organized and well-maintained. Technical Skills:Utilize computer systems and other equipment as needed. Confidentiality:Maintain the confidentiality of client information. Specific Duties May Include: Greeting and Seating Clients:Providing a warm welcome and assisting clients with seating. Answering Telephone Calls:Answering calls promptly and professionally, transferring calls, and taking messages. Managing Appointments:Booking and managing appointments on computer systems. Providing Information:Answering customer questions and providing general information about bank services and policies. Assisting with Payments:Taking card payments and/or handling petty cash. Mail Handling:Processing and distributing incoming and outgoing mail. Administrative Support:Providing administrative support to bank staff as needed. Staying Informed:Staying updated on the latest banking regulations and procedures. Ensuring Security:Maintaining a secure reception area and following security protocols. Working in a Team:Collaborating with other bank staff to ensure smooth operations. Required Skills: Excellent Communication Skills:Both verbal and written communication skills are essential for interacting with clients and staff. Customer Service Skills:A friendly, approachable, and helpful demeanour is crucial for providing positive customer experiences. Organizational Skills:Ability to manage appointments, records, and other administrative tasks effectively. Computer Skills:Proficiency in using computer systems for various tasks. Telephone Skills:Ability to answer calls professionally and efficiently. Attention to Detail:Accuracy and thoroughness are important for maintaining records and handling transactions. Ability to Work Under Pressure:Maintaining composure and efficiency in a fast-paced environment. Confidentiality:Respect for and ability to maintain the confidentiality of client information.