Admin Assistant

Dyddiad hysbysebu:	30 Mai 2025
Cyflog:	£12.30 i £14.00 yr awr
Gwybodaeth ychwanegol am y cyflog:	£12.30 - £14.00 an hour
Oriau:	Llawn Amser
Dyddiad cau:	15 Mehefin 2025
Lleoliad:	Abingdon, OX14 3LB
Cwmni:	NHS Jobs
Math o swydd:	Parhaol
Cyfeirnod swydd:	A0699-25-0005

Crynodeb

Job Summary: The Administration Assistant is responsible for delivering a wide range of administrative support to the multidisciplinary team. This role involves tasks such as patient registrations, appointment scheduling, processing documentation, and liaising with both internal staff and external service providers. The post-holder will work closely with the Admin Manager and Business Manager to facilitate smooth service delivery, training, and collaborative network implementation. Primary Responsibilities: The core responsibilities include, but are not limited to: Processing incoming and outgoing mail. Supporting the clinical and administrative teams with scheduling appointments, referrals, and follow-ups. Supporting our clinical recall process Dealing with external payments and claims such as insurance reports, DWP reports, gun licensing and Army reports. Using the IGPR system for reports etc. Booking medicals for driving and fostering/adoptions Monitoring generic email accounts and taking appropriate actions. Filing and storing records appropriately. Answering and managing phone calls, transferring calls, or addressing caller inquiries. Assisting with patient registration, including updates to clinical records. Handling repeat prescription requests via email, paper, or online services. Maintaining a clean, organised workspace and supporting team members as needed Undertaking a range of other administrative tasks as the job and surgery requirements transform Contributing to a variety of one off project activities as determined by the Practice Manager Additional Duties: Supporting the delivery of quality improvement initiatives, such as QOF and other incentive schemes Providing cover for absent team members within reception or administrative roles Assisting with audits as directed Ensuring adherence to agreed policies, pathways, and contracts. Taking part in shared learning events and public health campaigns. Managing clinical correspondence and extracting key information for patient records. Administering the loan and return of medical equipment Undertaking secretarial tasks, including referrals and document preparation. Completing opening and closing procedures as required. Notes: This job description may be updated following consultation to reflect the evolving needs of the organisation and the individual. The post-holder should remain flexible and willing to adapt to changes in duties and responsibilities. Responsibilities Adherence to policies Help the practice to ensure that policies and procedures are up to date and consistent with agreed best practice as defined by local and national guidelines. Information governance Provide advice and training on the recording and coding of safeguarding relevant information within the electronic patient record. All staff must complete annual information governance training. If you have and NHS email account this can be completed on-line, otherwise you must attend a classroom session. For further details go to the Information Governance intranet site. (Blue Stream E-learning) Safeguarding assurance Support the practice in achieving CQC compliance with respect to the safeguarding of staff and patients. Training To train new staff on policies and procedures where required. Equality and Diversity To always conduct their responsibilities in line with Equal Opportunities Policy and Procedure Professional development The post holder will participate in any training programme implemented by the practice as part of this employment Risk Management The management of risk is the responsibility of everyone and will be achieved within a progressive, honest, and open environment. Staff will be provided with the necessary education, training, and support to enable them to meet this responsibility. Staff should be familiar with the: Core practice policies Complaints policy Major incident policy Fire policy and should make themselves familiar with the local response plan and their role within that response. Health and Safety The post holder is responsible for ensuring that all duties and responsibilities of this post are conducted in compliance with the Health & Safety at Work Act 1974, Statutory Regulations and Practice Policies and Procedures. This will be supported by the provision of training and specialist advice where required. Safeguarding Children and Vulnerable Adults The practice is committed to safeguarding children and vulnerable adults throughout the organisation. As a member of the trust there is a duty to assist in protecting patients and their families from any harm when they are vulnerable. The post holder will always endeavor to uphold the rights of children and young people in accordance with the UN convention Rights of a Child. What We Value Were looking for someone who embodies: High ethical standards and respect for confidentiality. A personalised approach to patient care and diversity. An approach to work which is centered around continuous improvement Emotional resilience and adaptability under pressure.