Helpdesk Assistant
| Dyddiad hysbysebu: | 30 Mai 2025 |
|---|---|
| Cyflog: | £24,347.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | 24347 - 24347 |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 23 Mehefin 2025 |
| Lleoliad: | Sim Balk Lane campus, YO23 2BB |
| Cwmni: | Vacancy Filler |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | MAY20250505 |
Crynodeb
Helpdesk AssistantRef: 2425/143Hours: 37 hours per weekSalary: £24,347 per annum; Plus generous benefits including: • 45 days annual leave per year (including bank holidays and efficiency closures)• Generous Occupational Pension SchemeAbout the roleAs a Helpdesk Assistant you will provide administrative support across a wide range of services within the Estates department. The post will be mainly based on the Estates helpdesk and will act as the first point of contact to staff, students and contractors, dealing with enquiries and providing appropriate information on Estates services. During College holiday periods the post-holder will provide cover for the goods in area accepting and moving deliveries including incoming/outgoing post, PA testing and provide administrative support from this location.About the PersonThe role requires an administrator with experience of MS Office (particularly Excel and Word) with the ability to learn Facilities Management Software and otherin-house databases. The role is suitable for someone with excellent communication skills as the job will include face to face, written and phone contact with students, staff and contractors.About the CollegeWe are a large, regional college serving a population across York and North Yorkshire of more one million people. Each year, we have approximately 4,000 school leavers, 1,000 apprentices, 2,000 adult students, and 400 higher-level students studying with us. Our wide range of education options span entry level programmes through to degrees, higher technical qualifications, and accredited professional courses to courses for professional development. Our apprenticeships can be studied from level 2 to level 5 across a range of different career pathways. We are the largest provider of A-Level and vocational programmes for school leavers in the region; we offer nearly 35 A-Level subjects and over 80 vocational courses, including a wide range of T-Level pathways.We are proud to be part of a consortium of colleges and employers developing the Yorkshire and Humber Institute of Technology (IoT), designed to increase higher level technical skills for employers.With a vibrant working environment, excellent transport links to the city centre and surrounding area, plus on-site parking, you will find York College to be fulfilling and supportive place to work. As a member of College staff you will have full use of the College facilities including free gym membership at the Athletic Suite, our brand new state of the art gym.Please visit our website: www.yorkcollege.ac.uk Want to know more? For an informal discussion about the role, please contact Cath Lumby, Senior Administrator at estates@yorkcollege.ac.uk / 01904 770209.Important Notices1. The Rehabilitation of Offenders ActThe College is exempt from the provisions of the provisions of the Rehabilitation of Offenders Act (ROA) 1974, by virtue of the fact that postholders have access to children and young people, and to vulnerable adults. In such circumstances, York College is legally entitled to ask applicants for details of all convictions, and cautions irrespective of whether they are ‘spent’ or ‘unspent’. This means that you must disclose all convictions and cautions in your application. 2. Enhanced Disclosure and Barring Service (DBS) ChecksWe take the safety of our learners extremely seriously, and to ensure no unsuitable persons are employed, all successful candidates will be required to undertake an Enhanced DBS check, regardless of the role they undertake. For regulated roles (e.g. those roles providing teaching, training, instructing, advice and guidance, or supervision of children, or providing personal care to vulnerable adults) it is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children or to vulnerable adults. 3. Online Search of Shortlisted CandidatesPlease note we will undertake online searches of all shortlisted candidates, to identify any candidates who may give cause for concern in relation to learner safety.Please note that we do not accept CV applications. If you are viewing this vacancy through any job board then please go to our website www.yorkcollege.ac.uk/job-vacancies and apply using our application form.Most correspondence regarding vacancies will be sent via email, so please check your emails regularly for updates on your application. We would also advise to check your junk/spam folder as some emails may end up here depending on your mail provider settings.Closing date: 23 June 2025 (9am)Interviews: 03 July 2025We are deeply committed to diversity and inclusion and wish to have a diverse workforce. We positively welcome applicants from all under-represented groups, including minority ethnic groups and those with disabilities. We are proud to be affiliated to the Black Leadership Group (BLG).As an employer we are committed to promoting and protecting the physical and mental health and well-being of all our staff. York College has signed up to the ‘Mindful Employer’ charter for employers who are positive about mental health. We are also a certified Disability Confident Employer. Disability Confident is a government scheme designed to encourage employers to recruit and retain disabled people and those with health conditions.We welcome job applications from anyone who has the requisite skills, qualifications and experience. All applications are considered strictly on merit. Our aim is to appoint the best person for the job, regardless of race, gender, disability, sexual orientation, age or any other ‘protected’ characteristic. Please note also that we value the contribution of those who have served in the Armed Forces, and are signatories to the Armed Forces Covenant.