Administration Officer – DWP Decision Making (FTA up to 12 months)
| Dyddiad hysbysebu: | 30 Mai 2025 |
|---|---|
| Cyflog: | £26,770 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 13 Mehefin 2025 |
| Lleoliad: | Pontypridd, Rhondda Cynon Taff |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | Government Recruitment Service |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | 405234 |
Crynodeb
Successful candidates can expect to be involved in a range of the following:
Provide excellent customer service using your communication skills to help a range of claimants, some with very complex needs
Encourage those claimants accessing Universal Credit to apply online and maintain their claims independently online where possible
Support to claimants claiming benefits, helping them to take ownership and responsibility for their claim and to prepare for how their benefit might change in the future
Provide coaching support to claimants, and directing them to an appropriate provider if necessary
Build positive, trust-based relationships with claimants that encourage and motivate
Handle sensitive and challenging situations with claimants, which can be via telephone
Confidently use digital services, such as Microsoft word, outlook and excel
All prospective applicants should fully consider the candidate pack before applying.
Provide excellent customer service using your communication skills to help a range of claimants, some with very complex needs
Encourage those claimants accessing Universal Credit to apply online and maintain their claims independently online where possible
Support to claimants claiming benefits, helping them to take ownership and responsibility for their claim and to prepare for how their benefit might change in the future
Provide coaching support to claimants, and directing them to an appropriate provider if necessary
Build positive, trust-based relationships with claimants that encourage and motivate
Handle sensitive and challenging situations with claimants, which can be via telephone
Confidently use digital services, such as Microsoft word, outlook and excel
All prospective applicants should fully consider the candidate pack before applying.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.