Deputy Manager
| Posting date: | 30 May 2025 |
|---|---|
| Salary: | £31,000 per year |
| Hours: | Full time |
| Closing date: | 29 June 2025 |
| Location: | Downham Market, Norfolk |
| Remote working: | On-site only |
| Company: | P+S Personnel Services Ltd |
| Job type: | Permanent |
| Job reference: | PS4088LB |
Summary
P+S Personnel are pleased to be working on behalf of our clients, who are currently seeking a Deputy Manager to join their team based in Downham Market on a full-time, permanent basis.
Main Responsibilities:
• Liaise with the manager and clinical teams (CRHT) to discuss referrals and clinical presentation of people using services, and make referral and service admission decisions based on this.
• Oversee the daily running of the service ensuring it reflects psychologically informed environment (PIE) framework, is safe, efficient, effective and empowering for staff and those staying at the House.
• Imbed risk management and safety planning, identifying and implementing brief, structured support and safety planning programmes for people using the service and update your manager accordingly.
• Lead, supervise and appraise the Short Stay Recovery House team of staff and volunteers
• Ensure fast track re-referral to CRHT for those who the organisation might consider high risk
• Identify and respond to individuals who become a risk to themselves or others within a set time period by working closely with the CRHT and service manager.
• Monitor progress of the service and evaluate and discuss the impact of this brief intervention with your manager using agreed KPIs with commissioners.
• Introduce therapeutic tools and interventions to people using services tailored to their particular needs, including cognitive behavioural tools, mindfulness, emotional regulation, distress tolerance, interpersonal skills, and other coping strategies
• Liaise with GPs, external agencies and community teams, making referrals as required.
• Facilitate excellent assessment, care planning, programme design, teamwork and cooperation with other providers
• Using the Client Management System, keep accurate assessment records for people who use our services.
• Develop links and referral pathways with a range of agencies including, DWP, accommodation services, health services, police etc. Build positive relationships with clinical and internal colleagues, and external organisations.
Person Specification:
• NVQ 3 in Health and Social Care or equivalent - Desirable
• Experience of leading services within a CQC framework preferred but training will be given - Desirable
• Experience of working with people with complex needs who may be difficult to engage
• An understanding of mental health
• Understanding of psychologically informed environments as it relates to crisis support and suicide prevention - Desirable
• Experience of working with people who self-harm
• Experience of working with people who have a diagnosis of a personality disorder
• Experience of multi-agency working
• Experience of working with people who are or have been in mental health crisis in the past.
• Experience of managing a team
• Experience of Counselling or similar training - Desirable
• Excellent knowledge of risk assessment and risk management
• Excellent verbal and written communication and presentation skills
• Good IT and numeracy skills
• Ability to provide effective advice and guidance
• Knowledge of Health and Safety Legislation and regulations
• Budget management - Desirable
• Passionate about and committed to the empowerment of people who are experiencing mental distress
Working Hours:
• Mon – Fri 08:00 – 16:00
If this is a role you are interested in, please apply online ensuring your CV is up to date.
Alternatively, please email your CV directly to jobs@pspersonnelltd.co.uk.
Main Responsibilities:
• Liaise with the manager and clinical teams (CRHT) to discuss referrals and clinical presentation of people using services, and make referral and service admission decisions based on this.
• Oversee the daily running of the service ensuring it reflects psychologically informed environment (PIE) framework, is safe, efficient, effective and empowering for staff and those staying at the House.
• Imbed risk management and safety planning, identifying and implementing brief, structured support and safety planning programmes for people using the service and update your manager accordingly.
• Lead, supervise and appraise the Short Stay Recovery House team of staff and volunteers
• Ensure fast track re-referral to CRHT for those who the organisation might consider high risk
• Identify and respond to individuals who become a risk to themselves or others within a set time period by working closely with the CRHT and service manager.
• Monitor progress of the service and evaluate and discuss the impact of this brief intervention with your manager using agreed KPIs with commissioners.
• Introduce therapeutic tools and interventions to people using services tailored to their particular needs, including cognitive behavioural tools, mindfulness, emotional regulation, distress tolerance, interpersonal skills, and other coping strategies
• Liaise with GPs, external agencies and community teams, making referrals as required.
• Facilitate excellent assessment, care planning, programme design, teamwork and cooperation with other providers
• Using the Client Management System, keep accurate assessment records for people who use our services.
• Develop links and referral pathways with a range of agencies including, DWP, accommodation services, health services, police etc. Build positive relationships with clinical and internal colleagues, and external organisations.
Person Specification:
• NVQ 3 in Health and Social Care or equivalent - Desirable
• Experience of leading services within a CQC framework preferred but training will be given - Desirable
• Experience of working with people with complex needs who may be difficult to engage
• An understanding of mental health
• Understanding of psychologically informed environments as it relates to crisis support and suicide prevention - Desirable
• Experience of working with people who self-harm
• Experience of working with people who have a diagnosis of a personality disorder
• Experience of multi-agency working
• Experience of working with people who are or have been in mental health crisis in the past.
• Experience of managing a team
• Experience of Counselling or similar training - Desirable
• Excellent knowledge of risk assessment and risk management
• Excellent verbal and written communication and presentation skills
• Good IT and numeracy skills
• Ability to provide effective advice and guidance
• Knowledge of Health and Safety Legislation and regulations
• Budget management - Desirable
• Passionate about and committed to the empowerment of people who are experiencing mental distress
Working Hours:
• Mon – Fri 08:00 – 16:00
If this is a role you are interested in, please apply online ensuring your CV is up to date.
Alternatively, please email your CV directly to jobs@pspersonnelltd.co.uk.