Advisor - People Help Desk - REQ04312 - 425931
| Dyddiad hysbysebu: | 28 Mai 2025 |
|---|---|
| Cyflog: | £25,847.00 i £27,301.00 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 11 Mehefin 2025 |
| Lleoliad: | Motherwell, ML1 1AB |
| Cwmni: | North Lanarkshire Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 425931 |
Crynodeb
INTERNAL APPLICANTS MUST APPLY VIA MYSELF
NLC 5 £25,847 - £27,301
We have an exciting opportunity to join our team as a HR Transformation Advisor. This is an agile role which works across the HR Transformation on a variety of projects and initiatives.
You will support our People Helpdesk team in the delivery of first class customer service through providing customer support via email, calls, live chat and our HR Enquiry Management System, myNL Portal.
You will also be involved in the maintenance of our website myNL and also our knowledge base within myNL Portal. You will deliver training to employees across North Lanarkshire Council both face to face and via teams.
You will have the opportunity to support in the rollout of new HR processes which will include creating and issuing communications and training materials.
With a National 5 Qualification or equivalent, you will have experience in a administrative, customer service or HR role. You must be able to demonstrate excellent communication and IT skills. Working knowledge of iTrent would be advantageous.
You will be a joining a dynamic and agile team within People Resources, who currently operate a hybrid working model of 50/50 between home-working and office-based work.
Working here at North Lanarkshire Council
If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
For more information on local authority careers visit the myjobscotland career hub
North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.
Click here to see our Recruitment Charter.
*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL
***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
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