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Cluster Revenue Manager - UK based

Job details
Posting date: 27 May 2025
Salary: Not specified
Additional salary information: £45-50,000 DOE+ benefits package
Hours: Full time
Closing date: 26 June 2025
Location: NE4 7LB
Company: Cairn Group Hotel
Job type: Permanent
Job reference: fa2fbc0dd155459a803e

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Summary

Hospitality Starts Here – Build Your Future with Cairn Group

Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn Group is a place where you can build a career, you’re proud of.

About the Role:

As Cluster Revenue Manager at Cairn Group, you’ll drive commercial success by maximising revenue opportunities across multiple properties. You’ll lead on forecasting, pricing strategy, distribution, and analysis—ensuring our hotels stay competitive and consistently deliver strong results.

From developing accurate room and M&E forecasts to managing rate strategies and performance reporting, you’ll make informed decisions backed by data and market insight. You’ll monitor competitor pricing, track channel performance, and collaborate with our sales, marketing, and commercial teams to optimise every booking opportunity.

You’ll also support system management and team training, acting as a subject matter expert for RMS tools such as IDeaS or Duetto, and helping teams interpret data to shape long-term strategy and drive top-line revenue.

Location - this role can be fulfilled remotely anywhere in the UK or based from within on eof our hotels.

About You:

You will thrive at Cairn Group because you are:

  • A Commercial Champion – You bring strong business acumen and data-led decision-making to maximise performance across the portfolio.
  • A Service Superstar – You support operational teams by translating insight into actions that drive best-in-class results.
  • A Team Player – You collaborate confidently across departments, influencing stakeholders with clarity and professionalism.
  • Cool Under Pressure – You manage multiple priorities and deadlines with calm, focus, and precision.
  • A Polished Professional – You present your findings and strategies clearly, always backed by evidence and commercial context.
  • Proactive & Organised – You thrive working independently, plan ahead with intent, and consistently meet key deadlines.
  • Tech-Savvy – You’re confident using RMS platforms like IDeaS or Duetto, and bring a working knowledge of rate management, systems integration, and distribution strategy.

About Us:

Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties.

At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.

Benefits:

  • Get Paid in Real-Time or build savings with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, build savings and get expert financial tips—all in real-time.
  • Stay, Relax and Recharge: Enjoy discounted stays across our all our venues. Treat yourself or bring your friends and family along for a well-earned break.
  • Delicious Discounts: Indulge a little with discounts off food and drinks across our hotels, bars and restaurants.
  • Spa Discounts: Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs.
  • Retail, Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping, cinemas trips and fun days out.
  • Rise with Us: From apprenticeships to leadership programmes, we support you to grow and reach your career goals.
  • Superstar Awards: Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life.
  • Long-Service Awards: Celebrate key milestones with us, starting from just one year of service—plus enjoy extra annual leave as a thank-you for your commitment.
  • Recommend a Friend: Bring great people into the team and earn a bonus when they join!
  • 24/7 Support: We’re committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere.
  • Bereavement Leave – When life gets tough, we ensure you have the time and support you need to be with your loved ones.
  • Pension Scheme: Plan for your future with your pension plan, designed to help you build long-term security.
  • Year-Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year!

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