Practice Income Data Lead
| Posting date: | 27 May 2025 |
|---|---|
| Salary: | £13.35 per hour |
| Additional salary information: | £13.35 an hour |
| Hours: | Full time |
| Closing date: | 13 June 2025 |
| Location: | Coventry, CV6 5AR |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | E0046-25-0042 |
Summary
Key Responsibilities Undertake all necessary contract administration to ensure the practice maximises its income from the Quality and Outcomes Framework and Impact and Investment Fund. Manage the QOF list for the practice, including sending communications to patients to invite then for annual review, calling patients for annual review, taking calls from patients booking annual review appointments. Manage and review recall lists to support the other contractual obligations of the Practice, this will involve contacting patients to invite them in for chronic illness disease clinics, vaccinations, tests, and reviews. Support seasonal and various health campaigns to increase patient uptake. Assist in producing information for clinical audit, screening, and chronic disease management to optimise recall and review process. Provide support to the administrative team and wider Practice as and when needed. To provide and maintain the information required for QOF, IIF and Primary Care Quality Premium recall and targets, this will include checking data as necessary and liaising with the practice teams to improve performance. Keep up to date with changes to QOF as required. Assist in producing information for clinical audit, screening, and chronic disease management to optimise recall and review process. Duties & Responsibilities: Monitoring Practice Performance and Targets To read and be aware of all the primary Care KPIs and relevant targets and contractual obligations and work towards achieving these, including: Enhanced Services Locally Commissioned Services QOF (Quality Outcomes Framework) GP Contract Medicines Management and additional Services. Health check Stop smoking Any other commissioned services To be updated with specifications on an annual and ad hoc basis of all requirements. To plan and implement processes to achieve targets with GPs, Nurses and Group Practice Manager Support and work with Group Practice Manager, General Practitioners, Nurses and administrative staff to achieve targets. Strategic Management and Planning Keep abreast of current affairs and identify potential threats and opportunities. Work with the Group Practice Manager in planning and setting strategic targets. Undertake required and agreed tasks, taking full responsibility for them. Play an active part in development and maintenance of effective communication both within the Practice and with relevant outside agencies. Organisational Take active part in development of Practice protocols and procedures, review and update as required. Present performance reports in a clear and reasoned format for a variety of audiences including senior leadership team and presentation of committee reports. Patient Services Ensure service development and delivery is in accordance with local and national guidelines Ensure that the Practice complies with NHS contractual obligations in relation to patient care Manage an effective appointments system ensuring appointments are utilised to their full potential. Routinely monitor and assess Practice performance against patient access and demand management targets Information Management and Technology Ensure that analytical knowledge is applied and make sure that development and understanding of key essentials are met. These are: EMIS Docman Accurx Reporting Coding Creating templates Set and make sure that targets and monitoring standards for data entry and data collection are achieved. Have a sound understand of excel and the use of formularies. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Take personal responsibility for mandatory training to be kept in date and up to date. Quality: The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve. Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resources. Communication: The post-holder should recognise the importance of effective communication within the team and will strive to: Continually improve communication channels between senior leadership team and Practice staff. Communicate effectively with patients and carers Tailor own preferred communication methods to respond appropriately and efficient to other peoples needs. Contribution to the Implementation of Services: Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in regular audits This is not an exhaustive list and ad hoc tasks will be assigned as appropriate. The duties of the post may be reviewed and, if appropriate, changed by discussion with the post holder to ensure the provision of effective and efficient services.