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Health Care Assistant
Dyddiad hysbysebu: | 23 Mai 2025 |
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Cyflog: | Heb ei nodi |
Gwybodaeth ychwanegol am y cyflog: | Negotiable |
Oriau: | Llawn Amser |
Dyddiad cau: | 06 Mehefin 2025 |
Lleoliad: | St Ives, PE27 5JD |
Cwmni: | NHS Jobs |
Math o swydd: | Parhaol |
Cyfeirnod swydd: | A0809-25-0012 |
Crynodeb
Job Summary Working under the direct supervision of the Nursing Team and in accordance with the Practice guidelines and protocols, the Healthcare Assistant will assist and support the effective and efficient delivery of patient clinical services. Delivering Remarkable Customer Service Underlining everything you do is the requirement to play your part in the delivery of remarkable customer services to our patients, internal colleagues and external stakeholders. This applies in all of your dealings. There are many elements to delivering remarkable customer service but common throughout are requirements to listen and be responsive, always ensure patient and customer messages and requests are passed on and ensure any mistakes or omissions and possible improvements that are identified are shared with your manager. Duties and Responsibilities Phlebotomy ECG recording Basic observation recording Basic Dressings Wound care management using aseptic technique Suture clip and removal Urinalysis Spirometry Chaperoning duties Processing and management of laboratory samples requested by Doctors/Nurses Sterilising, cleansing and maintenance of surgical equipment Vaccine/cold chain storage, monitoring and recording Clearing and re-stocking consulting rooms Preparing and maintaining environments and equipment before, during and after patient care interventions Assisting in the assessment and surveillance of patients health and well-being Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual New patient and NHS Health Checks including blood pressure, height, weight, BMI, urinalysis, smoking status and other lifestyle factors. Helping to raise awareness of health and well-being and how it can be promoted Assisting with the collection and collation of data on needs related to health and well-being Provide administrative support to the childhood immunisation programme, Ensure the safe storage, rotation and disposal of vaccinations. Ensure appropriate supplies of medical consumables are maintained and that appropriate checks on stock levels and expiry dates. To maintain a safe and effective level of practice and to bring any areas of concern deficits in training to the attention of the Specialist Nurse/Practice Manager so these can be addressed. To act in a professional manner at all times and adhere to practice policies, protocols and guidelines. Maintain patient confidentiality at all times. Ensuring that patient issues are only discussed with professionals within the practice team and are never discussed outside the practice. Ensure adherence to and compliance with appropriate Infection Control guidelines including universal hygiene precautions, collecting, handling and storage of specimens, segregation and disposal of waste materials, decontamination of clinical equipment, reporting of sharps injuries, dealing with blood and body fluid spillages and educating colleagues in sound infection control measures Be able to recognise the signs, symptoms and categories of child abuse and adult safeguarding concerns and be able to document and raise concerns in accordance with practice protocols. Demonstrate a good understanding of the Mental Capacity Act/Deprivation of Liberties and apply principles to everyday Demonstrate good understanding of the Mental Capacity Act / Deprivation of Liberties and applies principles to everyday practice seeking advice / guidance from the Registered Nurse or registered care professional as required. Demonstrate good understanding of principles of consent and ensure valid consent is obtained prior to undertaking nursing and care procedures. Engage in reflective practice including management of self and reflection on own reactions, asking questions and reflecting on answers given. Assist with the implementation and monitoring of clinical standards and outcomes. Develop understanding of caring for individuals with particular conditions for example dementia, mental illness, learning disabilities. Ensure the privacy, dignity and safety of individuals is maintained at all times. Other Tasks Duties may be varied from time to time under the direction of the Practice Business Manager and or Lead Nurse, dependent on current and evolving practice workload and staffing levels. Administrative and Professional Responsibilities - Ensure accurate and legible notes of all consultations and treatments are recorded in the patients electronic records. - Ensure the clinical computer system is kept up to date with accurate details recorded. - Ensure appropriate claims are made accurately, reporting any problems to the Practice Manager. - Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice - Attend and participate in meetings as required. Training and Personal Development -Training requirements will be monitored by yearly appraisal and will be in accordance with practice requirements. - Personal development will be encouraged and supported by the Practice. It is the individuals' responsibility to remain up to date with recent developments. - Liaise with Nurse Specialist/Practice Manager regarding training programme. - Maintain continued education by attendance at courses and study days as deemed useful or necessary for professional development. - Develop and maintain a Personal Learning Plan including a training log. Quality The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services The post-holder will: Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate Communication and Liaison As well as the nursing team there is a need to work closely with all departments of the practice to ensure the smooth running of the practice, reporting any problems encountered to the relevant person. Internal: GPs and other healthcare professionals Practice manager Other practice support staff External: Patients Community Staff Secondary Care Care Homes Liaise with and assist: Other members of the practice team Community Staff Secondary Care Hospitals and Outpatients departments Wholesalers as required Pharmaceutical representatives as required Health Authority