Deputy Business Manager
| Dyddiad hysbysebu: | 23 Mai 2025 |
|---|---|
| Cyflog: | £26,000 i £28,000 bob blwyddyn, pro rata |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 22 Mehefin 2025 |
| Lleoliad: | RM6 6QJ |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Resurrection Life Centre Ltd |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
Job Summary
To provide business management support in order to ensure smooth running of services run by the Community Centre.
Duties:
Providing office support to both employees and customers,
Keeping company data updated
Interacting with clients to build good relationships.
To assist the Business Manager in providing an outstanding level of performance in the financial administration of the organisation.
To ensure financial administration is completed in a timely manner to agreed internal timescales;
To assist the Business Manager in providing an outstanding level of performance in the HR Department
To assist the Business Manager in the management of the overall operations of an organisation.
Handling the reception area and all related duties
Other duties may include:
Line manage the support services teams to ensure all tasks are completed as instructed, to deadline and to a high standard
Ensure the effective operation of administrative processes and procedures, recognising the importance of enquiries or issues and applying the appropriate prioritisation
Assist in the development and maintenance of specific administrative processes / systems, for example effective record keeping and filing systems
Liaise and work collaboratively with internal stakeholders including site-based staff and wider central services functions (Finance, HR, Recruitment)
Take a lead role in the recruitment of new employees by providing administrative support to managers, undertaking a range of pre-employment checks, and ensuring recruitment is legal, safe and meets regulatory standards
Oversee financial and accounting administration - invoices, processing of petty cash, checking transactions and undertaking reconciliation in line with academy financial procedures
Processing local payroll, ensuring systems are updated in an accurate and timely manner
Liaise with external stakeholders including parents/carers, local authorities to arrange visits, meetings to support the referrals and admissions process
Facilitate and co-ordinate the organisation of the new pupil admission and transition process including new starter pack and new pupil orientation
Work alongside and support the Business Manager with the day-to-day administration queries
Work alongside and support the Business Manager with Contact Centre Duties:
To manage centre staff effectively including but not limited to managing staff punctuality, productivity, report return times, supervisions and appraisals and managing holiday rotas etc.
To oversee the daily workload of the Contact Centre, matching workers to contacts and ensuring all work is covered and new requests are accommodated.
To maintain and develop relationships with Local Authorities, social workers, solicitors and other professionals and service users whilst ensuring contact demands are met.
To ensure the centre is a safe environment to work in and visit
To resolve daily operational problems and queries efficiently and effectively, escalating where needed.
To coordinate planning and review meetings with our clients and service users, ensuring information is shared to the appropriate people.
To ensure the centre standards are maintained and the centre is always clean and tidy.
To ensure that the centre is a welcoming environment and that high customer service standards are upheld by all staff.
To provide business management support in order to ensure smooth running of services run by the Community Centre.
Duties:
Providing office support to both employees and customers,
Keeping company data updated
Interacting with clients to build good relationships.
To assist the Business Manager in providing an outstanding level of performance in the financial administration of the organisation.
To ensure financial administration is completed in a timely manner to agreed internal timescales;
To assist the Business Manager in providing an outstanding level of performance in the HR Department
To assist the Business Manager in the management of the overall operations of an organisation.
Handling the reception area and all related duties
Other duties may include:
Line manage the support services teams to ensure all tasks are completed as instructed, to deadline and to a high standard
Ensure the effective operation of administrative processes and procedures, recognising the importance of enquiries or issues and applying the appropriate prioritisation
Assist in the development and maintenance of specific administrative processes / systems, for example effective record keeping and filing systems
Liaise and work collaboratively with internal stakeholders including site-based staff and wider central services functions (Finance, HR, Recruitment)
Take a lead role in the recruitment of new employees by providing administrative support to managers, undertaking a range of pre-employment checks, and ensuring recruitment is legal, safe and meets regulatory standards
Oversee financial and accounting administration - invoices, processing of petty cash, checking transactions and undertaking reconciliation in line with academy financial procedures
Processing local payroll, ensuring systems are updated in an accurate and timely manner
Liaise with external stakeholders including parents/carers, local authorities to arrange visits, meetings to support the referrals and admissions process
Facilitate and co-ordinate the organisation of the new pupil admission and transition process including new starter pack and new pupil orientation
Work alongside and support the Business Manager with the day-to-day administration queries
Work alongside and support the Business Manager with Contact Centre Duties:
To manage centre staff effectively including but not limited to managing staff punctuality, productivity, report return times, supervisions and appraisals and managing holiday rotas etc.
To oversee the daily workload of the Contact Centre, matching workers to contacts and ensuring all work is covered and new requests are accommodated.
To maintain and develop relationships with Local Authorities, social workers, solicitors and other professionals and service users whilst ensuring contact demands are met.
To ensure the centre is a safe environment to work in and visit
To resolve daily operational problems and queries efficiently and effectively, escalating where needed.
To coordinate planning and review meetings with our clients and service users, ensuring information is shared to the appropriate people.
To ensure the centre standards are maintained and the centre is always clean and tidy.
To ensure that the centre is a welcoming environment and that high customer service standards are upheld by all staff.