Applications Support Analyst

Dyddiad hysbysebu:	22 Mai 2025
Cyflog:	£34,000 i £37,000 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog:	Exc Bens, 12Mths Fixed Term Contract
Oriau:	Llawn Amser
Dyddiad cau:	29 Mai 2025
Lleoliad:	Mansfield, NG19 7RS
Gweithio o bell:	Hybrid - gweithio o bell hyd at 3 ddiwrnod yr wythnos
Cwmni:	Informed Recruitment Limited
Math o swydd:	Parhaol
Cyfeirnod swydd:	57559_1747901997

Crynodeb

Are you an experienced Systems Administrator or Application Support Analyst? Do you have specific experience of supporting and taking responsibility for key business software applications using in the public sector such as Accounting & Exchequer, HR & Payroll, CRM, EDRMS, Property & Asset Management, Planning or similar? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems Administrator to act as liaison during a core business systems implementation before taking responsibility for the support applications at a Social Enterprise in the East Midlands. This role is offered as a twelve-month fixed term salaried contract. The purpose of the role will be to ensure that key line of business software applications function efficiently, are continuously improved, and that staff embers are well trained and supported to ensure a high level of performance. Your day-to-day activities will include acting as implementation liaison, systems maintenance, help desk support, data analysis and reporting, acting as subject matter expert, training and mentoring, documentation, process and systems enhancements, and third-party supplier engagement. Must Have

• Experience providing 1st /2nd line support or systems administration on software applications, such as, but not limited to, Financial Accountancy & Exchequer, CRM, ERP, HR, Payroll, EDRMS, Procurement, Supply Chain, Property & Asset Management, Planning, or any other bespoke application area.
• Office 365 applications or cloud software
• Help desk support, or incident/problem management.

Nice to Have, but not essential

• 3rd line support experience
• Business or Systems Analysis
• Integration
• SQL/SQL Server
• BI/Reporting tools such as SSRS, Business Objects, Crystal Reports, Power BI, etc
• Salesforce
• Experience of supporting property/exchequer applications vended by the likes of NEC, MRI/Capita, Civica.
• Planning or Geographical Information Systems
• ITIL experience.

As an individual you will be an excellent communicator with a positive can do attitude, excellent problem-solving skills, and a desire to give a good customer services. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly and socially-focused organisation embarking on a period of system enhancements designed to provide a better service to customers. This role is predominantly office based, with travel to the office in the East Midlands likely 2/3 times a week. In return you will receive a competitive salary, generous pension contributions and holiday allowance, autonomy to undertake your role, and positive working environment. To take advantage of this fixed term salaried contract opportunity, then please apply immediately as interview slots are available immediately for suitable applicants.

Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.