Temporary Accommodation Officer
| Dyddiad hysbysebu: | 22 Mai 2025 |
|---|---|
| Cyflog: | £16.45 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | per hour PAYE |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 20 Mehefin 2025 |
| Lleoliad: | Bristol, BS1 6AG |
| Cwmni: | Triumph Consultants Ltd |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | Bristol 5268574 |
Crynodeb
What's involved with this role:
Job Title: Temporary Accommodation Officer
Ref: Bristol 5268574
Pay rate: £16.45 per hour PAYE
An Enhanced DBS is required for this role.
A Driving Licence is required for this role as it will involve being out and about visiting properties etc, as well as being in the office.
Hybrid working with an expectation of 2-3 days a week in the office.
The role:
The role involves being part of a team that provides intensive housing management and support to homeless households, particularly those with dependent children. The goal is to maximise the service’s availability and ensure positive outcomes for families while continually improving its delivery.
You will support the Team Leader in delivering the temporary accommodation related Housing Options Service plan objectives. You will provide an efficient, responsive and sensitive housing management and housing related support service to resident households, ensuring that high standards are maintained through the effective working of the Temporary Accommodation Team, complying with the homelessness legislation and Code of Guidance.
There will be a particular focus on lettings and administration as part of this role, as a significant number of new properties are onboarded as part of the Temporary Accommodation portfolio.
You will need to have experience of voids, lettings, income management and Anti-Social Behaviour in order to carry out this role.
Key requirements:
Be responsible for holding a case load, delivering high quality and professional citizen centric services to customers, including a full range of housing options, housing management and housing support across all temporary accommodation including satellite units
Be responsible for undertaking administrative and case file management tasks
Ensure that all cases are supported to move on from temporary accommodation in a sustainable way by providing comprehensive advice and support covering all housing options
Undertake a case management role including rent recovery, debit control, arrears, sign ups, voids, repairs and accommodation management responsibilities
Delivery of the Housing Options service agenda and embedding the new ways of working, systems and prevention processes across the service
What the client is looking for:
Experience in supporting vulnerable people that can include housing, hostel, similar roles or care work. Advising and supporting clients and being familiar with current welfare benefits
Experience of voids, lettings, income management and Anti-Social Behaviour
Knowledge of current homelessness legislation and awareness of the wide range of issues affecting homeless households
An ability to be able to deal with financial matters, including basic financial accounting, ordering goods and managing costs
Knowledge of health and safety issues in shared and temporary accommodation and how these relate to tenancy sustainment accommodation
Strong organisational skills
Ability to maintain an up-to-date knowledge and awareness of policies and relevant legislation, welfare benefits and other relevant services, to ensure resident households receive the highest level of service, advice and support
Excellent communication, mediation and negotiation skills with the ability to converse with citizens and provide complex information
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
How to Apply:
Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.
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Job Ref: Bristol 5268574
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.