Patient Services Assistant | York and Scarborough Teaching Hospitals NHS Foundation Trust

Dyddiad hysbysebu:	21 Mai 2025
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	£24,465 per annum
Oriau:	Llawn Amser
Dyddiad cau:	20 Mehefin 2025
Lleoliad:	Scarborough, YO12 6QL
Cwmni:	York Teaching Hospital NHS Foundation Trust
Math o swydd:	Parhaol
Cyfeirnod swydd:	7202322/419-7202322-PSA-MS

Crynodeb

Are you passionate about providing compassionate care and making a difference in patients' lives?

We are looking for dedicated individuals to join our team as Patient Services Assistants (PSA) on Lilac Ward at Scarborough Hospital.

Lilac is a very busy admissions ward. As a PSA you will be an integral member of our ward team, working closely with nursing staff to ensure high standards of patient-centred care. Your role will involve a variety of non-nursing duties, from assisting with cleaning and food service to supporting patient transport to other wards.

You will be guided by Trust policies and procedures, and your compassionate approach will help meet patients' needs.

If you are ready to take on a rewarding role where you can truly make a difference, we would love to hear from you!
Key Responsibilities:
• Conduct and Behaviour: Demonstrate courtesy, compassion, and professionalism in all interactions with patients, relatives, and visitors. Act as an ambassador for the Trust, promoting a positive image and maintaining public confidence.
• Cleaning:Assist with ward cleaning schedules, sanitise beds and chairs, manage waste disposal, and restock supplies.
• Food Service: Prepare and serve snacks and beverages, assist patients with menus, and support nutritional needs.
• Portering Service: Transport patients, medical notes, and equipment safely within the hospital.
• Front Desk: Handle face-to-face and telephone enquiries, direct visitors, and support volunteers.
• Health and Safety:Adhere to hygiene, cleanliness, and safety standards, and report any incidents or accidents.

Our benefits

We offer a range of benefits to support our staff including:
• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:yhs-tr.recruitment@nhs.net.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.


This advert closes on Wednesday 4 Jun 2025

Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd

Gwybodaeth am Hyderus o ran Anabledd

Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.