National Account Support Co-ordinator (3 Month fixed Contract)
| Dyddiad hysbysebu: | 21 Mai 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Competitive |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 20 Mehefin 2025 |
| Lleoliad: | Salmon Fields, Oldham, OL2 6JG |
| Cwmni: | Booker Group |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 25812 |
Crynodeb
We are looking for a Temporary National Account Support Co-Ordinator to support our team, we expect the role to last 3 months, the candidate will have a real can-do attitude who are passionate about delivering excellent customer service and willing to go the extra mile for our customers.
Role and Responsibilities:
- Ensure specified customer reports are compiled and circulated as agreed.
- Support the NAMs in the management of menu changes, promotions, route changes and system changes.
- Liaise as required with all internal departments.
- Liaise as required with the client, including franchisees, distributors and restaurant managers where relevant.
- Provide support to the NAMs in their day to day dealings with clients.
- Cover for the other support roles during absence including export
- Manage the audit trail of critical documents such as product sheets.
- Ensure adequate phone coverage in the absence of team members
- Manage new restaurant openings.
- Manage allocations.
- Manage relevant, escalated customer service issues.
- Analysis of key customer performance factors.
- Are you enthusiastic, committed & driven to achieve effective results and reach all targets?
- Do you have an excellent polite and professional telephone manner, excellent communication, and IT skills (Excel/Outlook)?
- Are you able to work well under pressure, take pride in your work with a high standard of accuracy?
- Do you have an organised and structured approach to your workload and look at ways in which you can work more efficiently?
If you have answered yes to all the above and want to be part of the BEST team, then we may have the perfect role for you.
The main purpose of this role is to support the reporting and interaction between the other Business Development Support Coordinators and National Account Managers / Clients.