Revenues Assistant
| Dyddiad hysbysebu: | 20 Mai 2025 |
|---|---|
| Cyflog: | £21.99 i £27.37 yr awr |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 19 Mehefin 2025 |
| Lleoliad: | Stoke, West Midlands, ST4 1RN |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | ESSENTIAL EMPLOYMENT LTD |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | MP201633CT1757-5268621-20052025 |
Crynodeb
Revenues Assistant needed in Stoke on Trent Paying £21.99 per hr Ref 5268621
Full time on a temporary basis
Key Duties / Responsibilities
• To assist in the effective and proper maintenance of Council Tax, Sundry Debt and Business Rates accounts having regard to liability, exemptions, reliefs, discounts, payment methods and valuations. This includes applying all changes to Council Tax and Business Rates accounts and authorising invoices raised by internal departments.
• Take card payments using industry standard software, and have an understanding of payment card industry standards. Investigate unallocated payments in bank suspense and identify payments to be allocated to accounts.
• Maintain an up to date knowledge of Council Tax, Business Rates and Sundry Debt legislation and internal procedures and processes and keep fully appraised of relevant changes.
• Assist with the collection of £350 million per year over 3 debt streams.
• Contribute to the prevention and detection of fraud and refer potentially fraudulent accounts to the fraud department.
• Set up direct debits and deal with sensitive financial information in a confidential and secure manner. Reconcile banking reports and calling customers when a payment has recalled.
• Checking and sending the swipe card report to external provider.
• Deal with billing exception reports and rebill accounts as necessary.
• Deal with notification of deaths through Tell us Once or the Death List received, updating the account accordingly.
• Trace debtors who have absconded, using internal and external systems.
• Identify when a debt needs to be submitted for write off, using the correct write off code on the systems.
• Assess and raise refunds.
If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared