Dewislen
Warning Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.

Sessional Helplines Advisor

Manylion swydd
Dyddiad hysbysebu: 20 Mai 2025
Cyflog: £18.69 yr awr
Gwybodaeth ychwanegol am y cyflog: London weighting applied to residents of London
Oriau: Rhan Amser
Dyddiad cau: 09 Mehefin 2025
Lleoliad: Respect’s office at Voluntary Action Islington (VAI), 200A Pentonville Rd, London N1 9JP
Gweithio o bell: Yn gyfan gwbl o bell
Cwmni: Respect
Math o swydd: Cytundeb
Cyfeirnod swydd:

Crynodeb

Location: Home-based, with occasional travel to Respect’s office at Voluntary Action Islington (VAI), 200A Pentonville Rd, London N1 9JP or other meeting locations including staff meetings twice a year

Responsible to: Head of Helplines

Salary: £18.69 per hour (For those living in London, £20.50 per hour)

Hours: 3 hours fixed per month and additional ad hoc hours where required due to service needs; operating hours are Monday – Friday, 9am – 5pm

Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding.

Benefits:

Friendly and collaborative working environment
Remote working
25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
Enhanced maternity, adoption and paternity pay
Occupational sick pay depending on length of service and pro-rata for part-time employees.
Access to Employee Assistance Programme
Access to staff discounts
Closing date: 9th June 2025, 17:00

Interviews to take place: 25th June 2025. These will be held in-person at the VAI address above

About the role:

Respect is seeking two Helplines Advisors to provide support to male victims of domestic abuse on the Men’s Advice Line and perpetrators of domestic abuse on the Respect Phoneline.

You will support service users by phone, email and webchat, providing emotional support, practical advice, information on the available options, and signposting to other services. As well as work with male victims and perpetrators of domestic abuse in ways that support them to increase safety and reduce harm, as described in the Models of Work and relevant policies and procedures.

About you:

An understanding of the nature of domestic abuse and its effects on victims, in particular male victims
An understanding of the help-seeking barriers for male victims of domestic abuse
An understanding of the reasons why perpetrators use abusive behaviours towards partners in relationships
Experience of providing information, advice, and support by telephone, email and webchat in a helpline environment
A commitment to anti-discriminatory practice and an approach that centres survivors, in particular Black and minoritised survivors.
About Respect

Respect is a pioneering UK membership organisation in the domestic abuse sector. Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.

How to apply

You must download an application form from Respect's job page, and submit to operations@respect.org.uk in word doc. format only, please.

For an informal discussion about the role, please contact our HR Team directly on operations@respect.org.uk.


Closing date: 9th June 2025, 17:00

Interviews to take place: 25th June 2025. These will be held in-person at the VAI address above


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