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Customer Service Agent

Manylion swydd
Dyddiad hysbysebu: 20 Mai 2025
Cyflog: £26,000 i £27,000 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog: + Bonus
Oriau: Llawn Amser
Dyddiad cau: 19 Mehefin 2025
Lleoliad: Walsall, West Midlands, WS2 9SL
Gweithio o bell: Ar y safle yn unig
Cwmni: The Job People
Math o swydd: Parhaol
Cyfeirnod swydd: CS2005_1747730545

Crynodeb

Customer Service Agent



  • Pay: £26,000 - £27,000 per year with monthly £200 to £300 bonus structure OTE

  • Based in Walsall

  • Hours: Monday to Friday, 9am-5pm with some flexibility

  • Temporary to permanent contract

  • This is an office-based role, five days a week

  • Previous Call centre and Customer Service experience an advantage


Customer Service Agents in Walsall, located in the town centre, conveniently accessible by public transport and with parking available. As a Customer Service Agent, you will work in a lively office, handling inbound and outbound calls for a thriving business.


Your daily responsibilities will include re booking orders, interacting with drivers, managers, and site managers. All Customer Service Agents collaborate as a team, building strong and lasting relationships with customers.


You will receive ongoing training from day one, including regular one-on-one sessions.


Requirements of a Customer Service Agent:



  • Customer Service skills

  • Excellent communication and organisational skills

  • Call centre experience (advantageous)

  • Ability to multitask

  • IT skills, including confident use of Excel

  • Relationship building skills

  • Previous experience in Call Centre and Customer Service Agent roles preferred


Please click apply if you are interested in this customer service agent role