Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Desktop Support Analyst
| Dyddiad hysbysebu: | 13 Mai 2025 |
|---|---|
| Cyflog: | £32,115 i £35,235 bob blwyddyn, pro rata |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 27 Mai 2025 |
| Lleoliad: | Manchester, Greater Manchester |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 3 ddiwrnod yr wythnos |
| Cwmni: | Manchester City Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 5700 |
Crynodeb
This is a great opportunity to join the ICT Desktop team, which has a vital role managing the computers and systems which support all Council services and departments.
The ICT Service supports over 9,000 users of PCs, laptops, mobile phones and tablets across Manchester City Council network and remotely.
Do you have good communication skills and enjoy working with a wide range of stakeholders to support and fix their equipment and services?
We are looking for an enthusiastic and committed person to join our team.
The ideal candidate will need:
Experience of how a Service Desk operates within an IT installation and experience of ServiceNow
Experience of Desktop Support, good technical knowledge of MS products, operating systems and applications
Basic LAN/WAN support experience
Knowledge of Active Directory Administration and experience of MECM and MS Endpoint Manager
You will provide a professional, customer focused, specialist technical service which enables the delivery of organisational objectives and provides a high quality service to customers in line with both internal guidelines, policies and procedures and statutory requirements.
You will support the delivery of a range of technical projects, initiatives or work packages that comply with relevant legislation and help achieve the Council’s corporate aims and objectives.
You will use your technical knowledge and expertise to develop, design and implement customer-focused solutions for the assigned service area. You will act as a key member of the team and will ensure high standards of customer service and service delivery.
The ICT Service supports over 9,000 users of PCs, laptops, mobile phones and tablets across Manchester City Council network and remotely.
Do you have good communication skills and enjoy working with a wide range of stakeholders to support and fix their equipment and services?
We are looking for an enthusiastic and committed person to join our team.
The ideal candidate will need:
Experience of how a Service Desk operates within an IT installation and experience of ServiceNow
Experience of Desktop Support, good technical knowledge of MS products, operating systems and applications
Basic LAN/WAN support experience
Knowledge of Active Directory Administration and experience of MECM and MS Endpoint Manager
You will provide a professional, customer focused, specialist technical service which enables the delivery of organisational objectives and provides a high quality service to customers in line with both internal guidelines, policies and procedures and statutory requirements.
You will support the delivery of a range of technical projects, initiatives or work packages that comply with relevant legislation and help achieve the Council’s corporate aims and objectives.
You will use your technical knowledge and expertise to develop, design and implement customer-focused solutions for the assigned service area. You will act as a key member of the team and will ensure high standards of customer service and service delivery.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.