Medical Receptionist
| Posting date: | 12 May 2025 |
|---|---|
| Salary: | £12.21 per hour |
| Additional salary information: | £12.21 an hour |
| Hours: | Full time |
| Closing date: | 24 May 2025 |
| Location: | Hemel Hempstead, HP1 2LD |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A0373-25-0004 |
Summary
Main Responsibilities: Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice Deal with all general enquiries, explain procedures and make new and follow-up appointments. Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner. Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed. Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Advise patients of relevant charges for private (non-General Medical Services) services, accept payment and issue receipts for same. Enter patient information on to the computer as required. Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Manager.