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Involvement and Engagement Facilitator | North London NHS Foundation Trust
| Dyddiad hysbysebu: | 12 Mai 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £35,964 - £43,780 Per annum including Inner London HCAS |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 11 Mehefin 2025 |
| Lleoliad: | Camden, NW1 0PE |
| Cwmni: | Camden And Islington NHS Foundation Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 7072384/455-NLFT-0037 |
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The Service User and Carer Involvement and Engagement team provides strategic direction and support to ensure our patients/service users, those with lived experience of mental health and carers are regularly engaged with and involved in the planning, delivery, reviewing or restructuring of services to help deliver service improvements. We are working towards a shift in culture that fully recognises the importance of service user/carer participation and co-production, using a planned, strategic, and sustainable approach.
The role will include:
• Facilitating and supporting service user and carer involvement and engagement initiatives and workstreams
• Provide administrative support to the team
• Coordinate efforts to obtain meaningful feedback from service users and carers and share actions taken
• Support governance of patient/service user and carer involvement, engagement and experience.
This is not an exhaustive list, please see the attached Job Description and Person Specification for more information on the role requirements and duties.
North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.
Our Five-Year Strategy:
1. We will provide consistently high-quality care closer to home.
2. With our partners in North London and each borough we will ensure equity of outcome for all
3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
4. We will be more effective as an organisation by pioneering research, quality improvement and technology.
In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
To act as the primary point of contact for engagement team, for patients/service users and carers who are involved with the Trust, or who would like to get involved.
· Support the team to identify and collaborate with key organisational and local stakeholders to influence, grow and co-produce involvement and engagement opportunities.
· To be responsible for engagement and involvement communications and promotion. Ensuring that information and opportunities are shared as appropriate with a wide range of stakeholders, reaching a diverse audience, to support our widening participation work.
· To act as a resource to staff regarding all aspects of patient/service user and carer engagement and involvement.
· To provide specialist knowledge on involvement and engagement to colleagues. Supporting them to embrace co-production and helping them to overcome barriers to involvement and new ways of working.
· Use tact and sensitivity with patients/service users and carers who may share information about previous experiences, care, health conditions or protected characteristics. Or who may raise safeguarding concerns with the team.
· Maintain the Trusts intranet and website to ensure it has relevant, useful and up to date information on engagement for patients/service users, carers and staff.
This is not an exhaustive list, please see the attached Job Description and Person Specification for more information on the role requirements and duties.
This advert closes on Monday 26 May 2025