Head of Technology Strategy and Operating Model
| Posting date: | 09 May 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Part time |
| Closing date: | 07 June 2025 |
| Location: | None, None |
| Company: | Tesco |
| Job type: | Permanent |
| Job reference: | tesco/TP/12170805/938206 |
Summary
About the role
As Head of Technology Strategy & Operating Model, I drive the definition, socialisation & implementation of an overarching technology strategy, and the associated core end-to-end technology operating model. My team and I work across a broad set of senior stakeholders within Technology and the broader business to ensure a strategic balance between centralised governance and decentralised strategy development and execution. Beyond shaping compelling content for diverse audiences, I focus on driving measurable improvements in Technology\'s overall effectiveness, ensuring our strategy and operating model deliver tangible business value.
You will be responsible for
Technology Strategy:
- Lead the development of the Technology Strategy framework, collaborating with the extended leadership team to ensure a federated approach, with strategic topics owned by the most relevant teams.
- Partner with Business Strategy & Planning to align and evolve the Technology Strategy alongside the business strategy, ensuring both iterate cohesively.
- Drive the ongoing creation and maintenance of strategic content, ensuring alignment with the agreed framework and balancing centrally versus locally-owned strategy.
- Foster relationships across teams to embed strategic guidance into processes, decisions, and communications, ensuring the strategy\'s relevance is understood.
Operating Model:
- Define and maintain a high-level framework for how Technology describes and understands its end-to-end ways of working, ensuring alignment with our Technology Strategy. Emphasise aspects expected to be consistent across Technology teams, including mandatory elements and established \'best practices.\'
- Lead the continuous development and refinement of the operating model to meet evolving organisational needs, fostering adaptability and scalability as the business grows and transforms.
- Manage materials, education, and governance using a federated approach, balancing centrally defined elements, contributions from other teams, and local flexibility, ensuring the model remains relevant and impactful.
- Lead overarching operating model related initiatives, including those related to improving colleague & stakeholder understanding, as well as significant change activity
Leadership:
- Lead the two cross-cutting practices of Technology Strategy and OpModel, ensuring their operations and development drive maximum transformational impact
- Align practices with adjacent functions, both within Directorate (e.g. Enterprise Architecture, Change & Comms) and beyond (e.g. Portfolio, Service Management, etc.)
- Continuously track and review value delivered by the practices, and ensure priorities, investments & activities are optimised based on business needs & expected benefits
You will need
Operational skills relevant for this job
- Strong relationship-building skills, with the ability to collaborate and influence effectively across functions and locations.
- Exceptional communication skills, capable of simplifying complex concepts for diverse audiences.
- Adaptability and agility to switch seamlessly between contexts, reflecting the breadth of Technology\'s strategy and operating model.
- Proficiency in adopting a coaching and consultative approach to support teams and stakeholders.
- Critical thinking skills to challenge ideas constructively and appropriately.
- Strategic vision and the ability to maintain a big-picture perspective while understanding organisational priorities.
- Value-driven leadership with a focus on delivering impactful outcomes through scalable partnership and practice models.
- Deep interest and expertise in current and emerging Technology strategies, operating models, and related frameworks.
Experience relevant for this job
- Extensive experience in owning, driving, and delivering Technology Strategy through its full lifecycle, including the development and leadership of strategic plans over 3–5-year timescales.
- Experience in defining Technology operating models and successfully delivering operating model transformation, working across a broad range of colleagues, across many countries and cultures
- Proven expertise in leveraging quantitative and qualitative data to design, implement, and evaluate the impact of complex strategies and operating models at an organisational level.
- Demonstrated success in delivering a diverse and complex agenda, with a proven ability to manage a broad remit with resilience and adaptability.
- Extensive experience in leading, mentoring, and developing high-performing teams
- Experience of Group delivery would be an advantage (i.e. multiple markets, business units)
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What’s in it for you
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
- Annual bonus scheme of up to 45% of base salary
- Car Cash Allowance
- Holiday starting at 25 days plus a personal day (plus Bank holidays)
- Private medical insurance
- Retirement savings plan - save between 6% - 10% and Tesco will contribute 1.5 times this amount
- 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
About us
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.
It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.
We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.
But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.
We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
For more information about us please visit www.tescoplc.com
Proud member of the Disability Confident employer scheme