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Maritime Operations Officer

Job details
Posting date: 09 May 2025
Salary: £32,659 per year
Additional salary information: Advertised salary is inclusive of a base salary of £25,159 and up to £7,500 of additional allowances which includes: Night working - £2,250, Enhanced Allowance Night working- £2250, Rotating shift - £2,000 and Public holidays & weekend working - £1,000.
Hours: Full time
Closing date: 26 May 2025
Location: Dover
Company: Government Recruitment Service
Job type: Permanent
Job reference: 403897/1

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Summary

Our Maritime Operations Officers are people just like you: individuals who have come to us from all walks of life, from different backgrounds and age groups, all sharing a common dedication to maritime safety and security and the want to make a difference.

You are the first person mariners and coastal users speak to when they call for help in an emergency. Your role is crucial in providing immediate assistance and coordinating the necessary response efforts to ensure the safety and security of those at sea and along our coasts.

The Maritime and Coastguard Agency (MCA) implements the government’s maritime safety policy in the United Kingdom and works to prevent the loss of life and occurrence of pollution on the coast and at sea.   

Safer lives. Safer Ships. Cleaner Seas.  

Our vision is to be a world-leading organisation, accelerating the transition to sustainable shipping with non-negotiable safety standards. We put our people, our customers and our planet at the heart of everything we do.  

We are committed to giving all our colleagues purpose, professionalism and pride in what we do. We work in supportive, diverse and inclusive teams.

We want everyone to feel valued and supported to achieve their potential at MCA.

This culture of inclusion is underpinned by our staff networks groups covering, Women’s, LGBTQI+, Race, Carers, Mental Wellbeing and volunteer Respect

You will be operating through the phones, radios and various other systems in one of our Rescue Coordination Centres, so whilst you won’t be out at sea, that doesn’t make what you’re dealing with any less real.

You will be the first point of contact for people who need our help. This could range from a call that someone appears in distress in the waters and needs help, through to a ship that requires assistance, sometimes with life-changing consequences to everything in between.

https://www.youtube.com/embed/wbwMcgQzlXE?si=bbt5PaBWHWz9Q_yX

Key Responsibilities

  • Act as the first point of call for all public contact.
  • Coordinate responses to both emergency and routine issues.
  • Work as part of a team to organise the response to emergencies.
  • Work with other Emergency Services to ensure the most effective and robust outcome is achieved.
  • Ensure that you work to strict operating procedures.
  • Accurately record, update and maintain incident logs, records and databases.

For further information about the role, please see the attached Role Profile or Click Here to hear from one of our Maritime Operations Officers.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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